Accellor ยท 2 months ago
Product Manager, Retail & E-commerce
San Francisco, CA
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expAccellor is a trusted digital transformation partner specializing in Cloud technology for enhanced customer engagement. They are seeking an experienced Product Manager to lead the strategy and execution of their e-commerce platform and omnichannel retail experiences, focusing on driving conversion and operational efficiency.
Artificial Intelligence (AI)Information TechnologySoftware
Responsibilities
Define and champion a clear product vision and strategy for the e-commerce platform (website, mobile, and in-store technology) that aligns with overall company revenue and brand objectives
Conduct market research, competitive analysis, and synthesize customer data (quantitative and qualitative) to identify high-impact opportunities for product innovation and optimization within the retail landscape
Own the product lifecycle from ideation through development, launch, and post-launch optimization using agile methodologies
Oversee the entire digital shopping funnel, focusing on optimizing key areas such as site search, navigation, Product Detail Pages (PDPs), cart, and checkout flow
Develop and execute a rigorous A/B testing and experimentation roadmap to drive measurable improvements in key performance indicators (KPIs) like conversion rate, average order value (AOV), and cart abandonment rate
Manage integrations with critical e-commerce back-end systems (e.g., payment gateways, inventory management systems, order management systems)
Lead the development of omnichannel features that seamlessly connect the online and physical retail worlds (e.g., Buy Online Pick Up In Store - BOPIS, Ship from Store, Unified Customer Profiles)
Collaborate with retail operations and store teams to identify technology needs that enhance the in-store customer and associate experience
Ensure product launches and promotions are coordinated across digital and physical channels for a cohesive customer experience
Drive AI-Powered Personalization: Define and own the roadmap for AI/ML-driven features, including personalized product recommendations, dynamic pricing, and hyper-segmentation for marketing and on-site experiences
Implement and optimize Natural Language Processing (NLP) models to improve site search relevance, visual search capabilities, and conversational commerce experiences (chatbots)
Utilize predictive analytics for demand forecasting, inventory optimization, and identifying potential supply chain bottlenecks, translating these insights into actionable product features
Serve as the primary liaison between Engineering, UX/UI Design, Marketing, Analytics, and Retail Operations teams
Write clear, concise user stories, acceptance criteria, and product requirements for development teams
Manage and prioritize the product backlog based on business value, technical feasibility, and customer impact
Qualification
Required
10+ years of progressive experience in Product Management, with a minimum of 3 years directly managing e-commerce or digital retail products
Proven track record of defining and launching successful, customer-facing features that drove significant revenue and/or conversion rate improvements
Deep understanding of the entire e-commerce technology stack and fluency in digital retail KPIs (e.g., traffic, conversion, AOV, bounce rate, return rate)
Demonstrated experience working with AI/ML teams to launch data-intensive products, particularly in personalization or recommendation engines
Experience with Agile development methodologies (Scrum/Kanban) and product management tools (e.g., Jira, Asana, Productboard)
Strong analytical skills and experience working with web analytics platforms (e.g., Google Analytics, Adobe Analytics) to make data-driven decisions
Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels
Preferred
Experience with specific e-commerce platforms like Shopify Plus, Salesforce Commerce Cloud, or Magento
MBA or equivalent is a plus
Company
Accellor
Accellor is a premier provider of Mobile,Social and Web solutions enabling enterprises to provide a unified customer experience.
201-500 employees
H1B Sponsorship
Accellor has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (3)
2023 (5)
Funding
Current Stage
Growth StageLeadership Team
Michael Kleemann
Chief Revenue Officer (CRO)
Company data provided by crunchbase