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Corebridge Financial · 2 months ago

HRIT Production Support Lead

TX-Houston

Full-time

Hybrid

Senior Level, Lead/Staff

$175K/yr - $190K/yr

15+ years exp

Corebridge Financial is a company that partners with financial professionals and institutions to enhance financial lives. The HRIT Production Support Lead will manage a cross-functional team overseeing the production support and service management of global HR applications, collaborating with HR and IT teams to drive continuous improvement and operational performance.

Financial ServicesInsuranceLife Insurance

Responsibilities

Set strategy to drive continuous improvement, increase operational performance and mitigate risk

Drive key initiatives in the areas of employee experience, quality, cost, and service through continuous improvement; ensure consistency and standardization

Manage HR technology related risks in partnership with the IT and Risk Management teams. Ensure compliance with all corporate and regulatory requirements

Drive service improvement to our application user community by continually improving standards – SLA’s, governance, communications across the department

Drive adoption of technologies and best practices to improve and streamline operations

Support Strategic Initiatives, Projects, and Transformation activities

Build and maintain constructive working relationships with Business Units, IT teams, audit and support services

Manage ongoing internal and vendor relationships, ensuring SLAs are met and system updates are effectively managed

Work closely with the Application Development team for the HRIT enhancement roadmap

Act as the backup resource for the Application Development lead

Qualification

HR information systemsWorkdayCornerstoneLeadershipData-driven decision makingCompliance managementCore HCM expertiseGlobal Payroll expertiseBenefits managementTalent ManagementDevelopmentProject managementAnalytical skillsPlanningOrganizingCommunication skillsTeam playerSelf-learner

Required

Previous experience in a similar role with understanding of HR information systems, related processes, services solutions, and in-depth expertise in HR information system technologies

Experience in Workday and Cornerstone would be preferable

Strong leadership in working with offshore Managed Service provider(s) to ensure required level of service is obtained for application production support and enhancement activities

Ability to blend previous experiences and make data-driven, fact-based decisions relevant to the current situation and business needs

Ability to work at the strategic level and then translate those ideas into tactical actions

Ability to influence, create trust and build consensus at all levels of the organization

Track record in being an HR application owner and meeting SOX, Data Privacy and other regulatory and compliance policies

A proven track record of success and experience leading organizations, establishing and achieving KPIs across all operations' activities, managing key processes and implementing best practices

15+ years of experience working with high-profile complex projects, managing onshore and offshore resources

15+ years of functional and technical expertise of Core HCM, Global Payroll, Benefits, Time and Absence, Compensation, Talent Management, Recruiting, Learning and Development

Ability to work in a dynamic, constantly evolving and often-times ambiguous environment

Strong communication skills, written and oral, expert use of MS Office tools, including PowerPoint, Visio, Excel, and Project

Excellent analytical skill, ability to get into the details, while also seeing and understanding the big picture

Strong planning and organizing skills including the ability to manage several priorities

Prior project management experience desire, ideally holding a project management qualification

Proven and demonstrated record of success in the development and progression of employees

Proactive team player, self-learner, collaborative mindset

Bachelor's or graduate degree in Information Systems, Computer Science or a related discipline

Benefits

Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.

Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.

Employee Assistance Program: Confidential counseling services and resources are available to all employees.

Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.

Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.

Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.