Young Life · 2 months ago
Sales Coordinator / Administrative Assistant III - Woodleaf
Challenge, CA
Full-time
Onsite
Entry, Mid Level
2+ years expYoung Life is a Christian organization focused on evangelism and discipleship, and they are seeking a Sales Coordinator / Administrative Assistant III to manage guest relations and administrative tasks at their Woodleaf camp. The role involves building relationships with clients, managing finances, and promoting the camp's services while fostering a Christ-like environment of hospitality and service.
ConsultingCRMInformation TechnologyLeisureRecreation
Responsibilities
Intentionally provide opportunities for staff to grow deeper in their relationship with Jesus
Participate in opportunities for growing deeper in your relationship with Jesus
With direction from supervisor, develop an annual personal spiritual growth plan
Build relationships that reflect the character of God with potential clients, guests, and staff to foster healthy community
Demonstrate ethical practices and a spirit of partnership with potential clients, guests and staff
Cultivate an open line of communication with non-Young Life guest groups to hear their comments about camp and their experience
Solicit feedback from other departments at camp about how the guest group calendar impacts their schedule and workload, especially when booking new groups
Demonstrate a posture of service that anticipates guest needs and responds with professionalism through intentional decisions and systems
Engage with guest groups and potential guest groups through non-business, outreach phone calls and visits
Prospecting and delivering sales presentations to customer groups by using phone, zoom, and face-to-face meetings in the areas mentioned above or onsite at Camp. Some travel by car is required
Host special Guest Group events such as marketing events, hunts, etc
Manage with integrity the finances, people, buildings and equipment that have been entrusted to our ministry through this role
Develop and manage a non-Young Life Guest Group prospect list. Fully utilizing the agreed to sales software technology (Young Life Connect)
Generate revenue by developing new business opportunities with groups who best fit the accommodations and services available. Create, market, sell, and host innovative events
Create avenues to promote summer ministry opportunities beyond the Young Life schedule
Direct and implement growth strategies/tools for current guest group leaders to meet and exceed their contract agreement
Maintain a weekly, quarterly and yearly sales opportunity forecast to present to Camp Manager and/or Coordinator on a weekly/monthly basis
Demonstrates appropriate understanding of customer’s opportunity including budget, decision-making process, timing, and competition
Develop camping products, in coordination with Department Heads, which meet the needs of non-Young Life Guest Groups
Strategically manage the school season camping calendar to maximize ministry and financial impact. This includes identifying and defining not just more business/revenue, but better business/revenue
Develop a gratitude program to show appreciation to all user groups
Demonstrate a desire to grow through engagement in the Individual Development Plan process and participation in training and development opportunities
As this pioneering role is performed with excellence, best practices will be shared and possibly taught to those in this role at other Young Life camps
Execute daily responsibilities with attention to the standards and metrics required for excellent camp operations
Partner with camp Guest Group Communications Coordinator to answer customer questions and make proper customer commitments regarding the details of their event. This role may not require ongoing management of guests once a new guest is won and the event is booked
Schedule, book, and contract with all third party guest groups outside of the nationally managed summer camping season
Provide input for design, development and distribution of all promotional tools. (brochures, website, social media, e-marketing, etc.)
Participate in national training events related to the role as well as training PACE calls
Lead training sessions for staff at other camps on the topics of marketing and sales
Weekly travel is a required part of the job
Offer hospitality to all guests, whether in person, over the phone, or in writing as the first point of contact for the camp
Maintain professional written and verbal communication to serve guests, staff, and vendors
Represent the camp in a friendly and professional manner, demonstrating flexibility, resourcefulness and an attitude of Christ-like service
Support the camping team with administrative tasks such as, preparing documents, taking minutes, handling incoming communication, etc
Qualification
Required
Self-starter that has a high sense of urgency and is aggressive at finding and closing new opportunities
Entrepreneurial attitude that is willing to come up with solutions to customer's objections and work with minimal support staff
Excellent communication and relationship building skills that make it easy to connect with new people
Deliver effective sales presentations via phone, zoom, and onsite face-to-face meetings
Ability to write clearly and effectively to various customer groups
Demonstrates positive attitude when facing adversity
Familiar with the ministry strategy and mission of Young Life
Able to function in a healthy manner where relationships are transient in nature
Able to communicate a sense of warmth, hospitality and concern for all staff and users of the property
Must have 2-3 years of sales experience
Self-motivated, detail-oriented with the ability to work independently
Ability to anticipate needs
Driven to initiate and execute assigned tasks
Strong organizational skills; can create new structures and systems
Ability to manage and prioritize concurrent duties
Hospitable, Christ-like attitude of servant leadership
Demonstrated proficiency and creativity with Microsoft Office; advanced Excel skills
Personal passion to know, love and follow Jesus Christ; Christ-like attitude of servant leadership
Preferred
BA/BS preferred
Company
Young Life
Young Life is a world class organization for adolescents.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Billy Boyle
Chief Operating Officer
Marty Caldwell
SVP/Chief Foundation Officer
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