Rackspace Technology · 3 months ago
SVP, Operational Transformation
United States
Full-time
Remote
Director/Executive
12+ years expRackspace is a multicloud solutions expert that combines expertise with leading technologies to deliver end-to-end solutions. The Senior Vice President of Operational Transformation is responsible for driving organizational excellence through strategic execution and operational discipline, partnering with the CEO to translate strategic priorities into executable roadmaps and leading enterprise-wide transformation initiatives.
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Responsibilities
Partner with the CEO and executive team to translate strategic priorities into executable roadmaps with clear milestones, owners, and success metrics
Design and implement operational frameworks that improve execution speed across the organization
Drive major company-wide initiatives from conception through completion, removing blockers and ensuring on-time, on-budget delivery
Establish cadence and rigor around planning cycles, goal-setting (OKRs/KPIs), and performance tracking
Assess current operational maturity and identify opportunities to streamline workflows, eliminate inefficiencies, and scale effectively
Build and optimize core business processes across functions including product development, go-to-market, customer success, and support operations
Implement tools, systems, and methodologies that enhance productivity, visibility, and decision-making
Champion a culture of continuous improvement and operational discipline
Serve as the connective tissue across departments, ensuring seamless collaboration and information flow
Facilitate executive-level decision-making through data-driven insights and clear frameworks
Break down organizational silos and drive alignment on priorities, resources, and timelines
Lead cross-functional working groups and steering committees for critical initiatives
Lead enterprise-wide transformation initiatives including organizational design, process reengineering, and system implementations
Develop and execute change management strategies that drive adoption and minimize disruption
Build stakeholder engagement and communication plans that ensure transparency and buy-in
Coach leaders and teams through periods of significant change
Define and track key operational metrics that provide visibility into organizational health and performance
Build executive dashboards and reporting mechanisms that enable data-driven decision-making
Conduct regular business reviews to assess progress, identify risks, and adjust course as needed
Establish accountability mechanisms that drive ownership and results
Build and lead a high-performing operational excellence team including program managers, business operations specialists, and analysts
Mentor and develop talent across the organization in operational best practices
Foster a results-oriented culture that values execution, accountability, and impact
Qualification
Required
Bachelor's degree required; MBA or relevant graduate degree preferred
Relevant certifications in operational excellence, program management, or change management a plus
12+ years of progressive operational leadership experience, with at least 7 years in senior executive roles
Proven track record of leading large-scale transformation initiatives in high-growth technology companies
Deep expertise in operational frameworks, process design, and program management methodologies
Experience partnering with C-suite executives and board members
Demonstrated success in scaling organizations through rapid growth phases
Company
Rackspace Technology
Rackspace Technology is a leading end-to-end hybrid cloud and AI solutions company.
5001-10000 employees
H1B Sponsorship
Rackspace Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (26)
2023 (22)
2022 (42)
2021 (52)
2020 (65)
Funding
Current Stage
Late StageTotal Funding
unknown2016-08-08Acquired
Leadership Team
Mark Marino
EVP, Chief Financial Officer
Recent News
GlobeNewswire News Room
2024-01-15
Company data provided by crunchbase