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California Academy of Sciences · 2 months ago

Security Associate

San Francisco, CA

Full-time

Onsite

New Grad, Entry Level

$25/hr - $25/hr

The California Academy of Sciences is a globally renowned institution located in San Francisco’s Golden Gate Park. They are seeking a Security Associate to provide safety and security for guests and staff while delivering exceptional customer service and maintaining the Academy's access control policies.

Education

Responsibilities

Provide for the safety and security of guests, staff, and visitors of the Academy through keen observation and proper reporting

Provide for the security and protection of Academy property, including animals, exhibits, facilities, and assets, through keen observation and reporting

Deliver the Academy’s Platinum Guest Experience by seeking out guest contact, welcoming guests, proactively asking guests if they need assistance, and providing information and suggestions to guests

Interact with the public about the Academy’s mission, programs, and exhibits

Interact with Academy employees, volunteers, contractors, and other business visitors regarding security and safety procedures

Respond with a first aid kit and perform basic first aid and CPR. Operate an AED and administer emergency oxygen

Enforce the Academy’s access control policies

Provide building security, door security, the opening and closing of public and non-public areas, and conducting building rounds

Verify and record the identification and clearance of staff and visitors entering the Academy facility

Interview individuals and prepare incident reports using a computerized records system

Assist in the general upkeep and maintenance of the facility

Be willing and able to work shifts at varied times as needed

Be able to communicate clearly via a handheld radio device, including speaking and listening to routine and emergency communications

Respond to emergencies and assist in directing crowds in evacuations

Use a computer for incident reporting, visitor management, correspondence, and training

Knowing and following all Academy safety regulations

Other duties as assigned

Qualification

Basic First AidCPR CertificationCalifornia Guard CardCustomer ServiceIncident ReportingObservation SkillsEmergency ResponseBasic Computer SkillsTwo-way Radio CommunicationCommunication SkillsTeamwork

Required

High school diploma or equivalent

Be able to obtain certifications in Basic First Aid, CPR, AED, and Emergency Oxygen

Be able to obtain and maintain a California Guard Card

Be able to obtain CIPS certification issued by the IFCPP

Excellent oral and written communication skills

Ability to interact well with Academy guests, staff, volunteers, and visitors

Ability to work well with a team

Ability to listen to accept feedback gracefully and integrate it

Ability to keenly observe and accurately report irregularities

Ability to take appropriate action in emergency situations

Ability to attend and successfully complete regular training in guest interaction, security officer policies and procedures, first aid, emergency response procedures, and other training as required by Academy policy

Basic computer skills

Communicate via two-way radio

The physical ability to stand at indoor and outdoor posts, operate doors, and climb stairs

Be willing and able to work shifts at varied times as needed

Must be able to lift 50 pounds

Must be able to perform repetitive motions 10% of the time