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University Radiology · 2 months ago

PACS Support Supervisor 2nd Shift

East Brunswick, NJ

Full-time

Onsite

Mid Level

$24/hr - $24/hr

University Radiology is the largest provider of subspecialty radiology and teleradiology services in NJ, comprised of over 200 Board Certified radiologists. The PACS Support Supervisor is responsible for overseeing the PACS Support Analysts, ensuring compliance with policies, providing training, and facilitating communication within the team.

ConsultingHealth CareHealth Diagnostics

Responsibilities

Executes all responsibilities assigned to the PACS Support Analyst role

Trains, supports and validates the compliance of all tasks and responsibilities for other Analysts on the shift

Maintains open communication with Analysts about Call Center tasks and URG policies

Listens for opportunities for improvement presented by the staff and presents these to the Manager

Provides feedback to Manager about employee concerns and suggestions to insure a good working environment

Oversees the adoption by the Analysts of any new Call Center policies and procedures

Performs annual performance review of Analysts (direct reports) - providing on-line documentation and completing an interactive in-person meeting session with the Analyst

Arranges schedules for Holiday shift coverage

Performs other functions when assigned