Smarte Carte ยท 2 months ago
Porter Service - Boston Logan International Airport - Part Time
Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts and other passenger services. The Porter Service role involves assisting passengers with luggage, ensuring safety and compliance with airport regulations, and maintaining effective communication with the operations team.
ConsumerConsumer ElectronicsConsumer GoodsRetail
Responsibilities
Greet passengers and offer assistance with luggage at entrances, check-in counters, baggage claims and drop-off areas
Load, unload, and transport luggage using carts
Ensure luggage is handled safely and delivered to the correct location
Report any lost, damaged or suspicious luggage immediately
Assist passengers with specials needs, including the elderly or disabled
Provide directions and information about airport facilities, gates and services
Check airport monitors to ensure flight is on time and/or delayed
Maintain communications with operations and management team
Comply with airport security and safety regulations
Additional duties as assigned by management
Qualification
Required
Must be at least 18 years of age
Excellent customer service and verbal communication skills
Computer and Smart Phone proficient
Ability to acquire and maintain a BOS Airport Security badge with a Customs seal
Strong physical stamina: ability to lift heavy luggage (up to 70lbs)
Lift and/or carry 50 lbs
Push/Pull 75 - 100 lbs
Walk and stand for duration of shift
Work in seasonal weather conditions out of doors
Preferred
Cash control experience preferred
General knowledge of vended service products preferred
Previous experience in customer service, hospitality, or baggage handling a plus
Benefits
Company Paid Sick Time
Matching 401k
Overtime
Holiday Overtime
Company
Smarte Carte
Smarte Carte is a provider of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs.