Action Personnel, Inc. ยท 2 months ago
Banking Customer Service Representative
Action Personnel Inc is a trusted financial institution seeking a personable and motivated Banking Customer Service Representative. In this role, you will handle daily transactions, build strong relationships with customers, and identify opportunities to offer additional financial products.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Greet customers warmly and assist with deposits, withdrawals, check cashing, and account inquiries
Deliver outstanding customer service while handling transactions efficiently and accurately
Identify customer needs and recommend appropriate banking products and services
Cross-sell financial solutions including checking/savings accounts, credit cards, loans, and digital banking tools
Maintain confidentiality and security standards
Balance cash drawers and reconcile transactions at end of shift
Assist with administrative duties and branch support as needed
Qualification
Required
Strong interpersonal and communication skills
Comfortable with technology and basic math
Sales-minded with a focus on customer needs
High school diploma or equivalent required
Preferred
Prior experience in banking, retail, or customer service
Bilingual a plus!
Company
Action Personnel, Inc.
Action Personnel, Inc. is an established and reputable staffing company that has been a part of the Roanoke Valley for over 20 years.