Tech-Keys ยท 2 months ago
Tier 2 - IT Engineer / Cincinnati
Cincinnati, OH
Full-time
Onsite
Mid Level
$75K/yr - $75K/yr
3+ years expTech-Keys is looking for an Experienced Tier 2 IT Engineer to join their team! The successful candidate will work out of one of our clients headquarters as part of an IT team to diagnose and troubleshoot technical issues, maintain computer systems, and provide remote and onsite support.
Information ServicesInformation Technology
Responsibilities
Diagnose and troubleshoot technical issues
Maintain computer systems
Provide remote and onsite support
Maintain documentation of processes, issues, and solutions
Qualification
Required
Proven experience working as a Tier 2 IT engineer for at least 3 years
Excellent customer service and communication skills
Excellent problem solving and analytical skills
Ability to explain technical solutions in a clear and understandable manner
Experience in 365 administration
Networking experience
Experience trouble shooting printers
Experience with Azure
Experience with datto
Preferred
Degree in Information Technology is a plus
MS - 102 certification is a plus
MD - 102 certification is a plus
Benefits
Health, Dental, Vision & other additional benefits
401K (With 4% Match) eligible after 90 Days
Generous PTO
Company
Tech-Keys
Tech-Keys is a full-service IT company providing IT solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
James Vujicic
COO
Mark Weldler
Sales Director and vCIO
Company data provided by crunchbase