MacroHealth ยท 2 months ago
UX and Design Lead
United States
Full-time
Remote
Senior Level
5+ years expMacroHealth is a fast-moving product organization seeking an experienced UX and Design Lead to shape the user experience across their Healthcare Intelligent Marketplace. This strategic leadership role will drive design excellence, establish design systems, and ensure compliance with healthcare standards while collaborating with various teams to deliver innovative solutions.
Health CareInformation ServicesInformation TechnologyInsurTech
Responsibilities
Define and execute the overall UX and design vision aligned with business and product objectives and user needs
Establish Design/UX Function from the ground up, including working with a collection of Product Managers, contract resources, and or building out a team of designers
Establish design principles, frameworks, and best practices specific to healthcare B2B applications
Champion user-centered design methodology throughout the organization
Collaborate with executive leadership to influence product strategy and roadmap
Lead user research initiatives to deeply understand customer workflows, pain points, and user needs
Establish research operations and methodologies appropriate for healthcare and customer environments
Partner with Product Managers to translate complex clinical and administrative requirements into intuitive design solutions
Drive data-informed design decisions through usability testing, analytics, and user feedback
Oversee end-to-end design process from concept through implementation, with the appropriate level of depth for our size of company
Create and maintain comprehensive design systems that ensure consistency across products
Balance user needs with business requirements, technical constraints, and regulatory compliance
Ensure designs meet HIPAA, accessibility, and other healthcare industry standards where appropriate
Work closely with product management and engineering to deliver exceptional user experiences
Partner with Product, Engineering, Customer, and Commercial teams to deliver cohesive solutions
Communicate design rationale and advocate for user needs with stakeholders at all levels
Foster strong relationships with customers to gather insights and validate design decisions
Represent design in company-wide initiatives and strategic planning
Stay current with healthcare technology trends, design patterns, and emerging technologies
Drive innovation in healthcare UX through experimentation and iterative improvement
Establish metrics to measure design impact and user satisfaction
Continuously evolve design processes and team capabilities
Qualification
Required
Bachelor's degree in Design, HCI, Computer Science, or related field
5+ years of experience in UX/UI design with at least 2+ years in leadership roles in Startup or Early-stage companies
Proven track record designing complex B2B software applications
Experience in healthcare technology, medical devices, or highly regulated industries
Demonstrated success building and scaling design teams
Portfolio showcasing strategic thinking and execution of enterprise software design, preferably in a healthcare setting
AI first experience, and depth of experience leveraging AI technologies to streamline UX/Design processes
Deep expertise in user-centered design methodologies, design thinking, and design systems
Strong understanding of healthcare workflows, Health plans and/or payor experience, and industry regulations
Proficiency with design tools (Figma, Sketch, Adobe Creative Suite, prototyping tools)
Understanding of HIPAA compliance and healthcare data privacy requirements
Excellent communication and presentation skills with ability to influence senior stakeholders
Strategic mindset with ability to balance short-term execution with long-term vision
Excellent communication and interpersonal skills
Strong project management and organizational abilities
Problem-solving mindset with attention to detail
Ability to work effectively in a fast-paced, dynamic environment
Experience facilitating cross-functional collaboration
Ability to work remotely
Preferred
Relevant certifications in UX, design leadership, or healthcare technology
Experience with healthcare interoperability standards (HL7, FHIR)
Background working with clinicians, nurses, or healthcare administrators
Experience with SaaS products and modern software development practices
Deep Understanding of AI applications and opportunities
Track record of successful product launches in healthcare market
Company
MacroHealth
MacroHealth is a health informaton technology company that provides healthcare network optimization and claims settlement services.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
NewSpring
2020-06-10Private Equity
Leadership Team
Matt Thorne
Chief Financial Officer
Recent News
MedCity News
2025-11-15
2025-06-24
Company data provided by crunchbase