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Leidos · 3 hours ago

Senior Salesforce Architect

Reston, VA

Full-time

Hybrid

Senior Level, Lead/Staff

$131K/yr - $237K/yr

12+ years exp

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. The Salesforce Senior Architect is responsible for defining and driving enterprise Salesforce architectures and delivering innovative solutions that integrate with AWS services and EHR systems. This role requires collaboration with stakeholders to translate complex business objectives into actionable Salesforce strategies while ensuring compliance with relevant regulations.

ComputerGovernmentInformation ServicesInformation TechnologyNational SecuritySoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Design and deliver end-to-end Salesforce solutions across Health Cloud, Experience Cloud, Service Cloud, and contact center environments integrated with AWS Connect and Service Cloud Voice

Build and maintain integration frameworks connecting Salesforce with AWS services (S3, Redshift, Lambda, SQL DBs) and EHR platforms (Epic, Cerner) using FHIR and HL7 standards

Ensure solutions meet enterprise requirements for scalability, security, performance, and compliance

Act as a Salesforce subject matter expert in Health Cloud, Service Cloud, and contact center modernization

Guide developers on development and configuration, including Apex triggers/classes, Lightning Components, Flows, Agentforce automations, and Data Cloud integrations

Guide developers on implementing Agentforce-powered workflows and leveraging Data Cloud for real-time data unification

Partner with AWS and DevOps teams to deliver event-driven and API-based integrations

Evaluate emerging Salesforce capabilities, including generative and agentic AI, and recommend adoption strategies

Collaborate with clinical, operational, and IT leaders to design Salesforce-enabled workflows that enhance patient and provider experiences

Work closely with product owners, business analysts, and UX designers to translate business objectives into actionable Salesforce solutions

Facilitate design workshops, technical reviews, and alignment sessions across cross-functional teams

Maintain architecture artifacts, solution diagrams, and integration documentation

Ensure compliance with HIPAA regulations, enterprise security policies, and healthcare data privacy standards

Qualification

Salesforce Health CloudSalesforce Service CloudSalesforce Experience CloudAWS integrationApex developmentLightning ComponentsData Cloud integrationsEHR integration FHIREHR integration HL7Salesforce certificationsSoft skills

Required

US Citizenship is required for this position with ability to obtain security clearance as needed

Bachelor's degree in Computer Science, Engineering, or related field (additional work experience will be considered in lieu of degree)

12+ years of relevant experience, including 8+ years in Salesforce solution architecture and delivery

Proven expertise implementing Salesforce Health Cloud, Experience Cloud, and Service Cloud solutions

Hands-on Salesforce development and configuration experience, including Apex, Lightning Components, Flows, Agentforce automations, and Data Cloud integrations

Experience designing contact center solutions, including AWS Connect, Service Cloud Voice, and omni-channel routing

Familiarity with implementing generative and agentic AI solutions within Salesforce and AWS-integrated environments