Hope the Mission · 2 months ago
Programs Manager - Learning and Development (Safety Trainer)
Headquarters -North Hills, North Hills, CA, US
Full-time
Onsite
Entry, Mid Level
$69K/yr - $75K/yr
2+ years expHope the Mission is dedicated to preventing, reducing, and eliminating poverty, hunger, and homelessness. The Program Manager – Learning & Development Specialist (Safety Trainer) will lead and support the design, development, and delivery of training programs focused on safety and crisis response for the workforce, ensuring employees are equipped to work effectively in high-stress environments.
Non-profit Organization Management
Responsibilities
Deliver live and on-demand training programs using recognized adult-learning and safety training techniques
Facilitate safety-focused onboarding training for new hires
Design, update, and deliver training on emergency procedures, workplace safety, fire/life safety, OSHA standards, and shelter safety protocols
Facilitate learning through role-playing, simulations, safety drills, group discussions, case studies, videos, and interactive exercises
Provide training on trauma-informed care, de-escalation, hazard awareness, and managing diverse client needs in potentially volatile environments
Collaborate with program leadership to identify, assess, and mitigate safety risks across sites
Track and report on training completion, safety compliance, and staff certifications
Handle logistics for training activities, including scheduling, venues, equipment, and drills
Identify and coordinate with external vendors, subject matter experts, and regulatory bodies for specialized safety certifications (e.g., CPR/First Aid, OSHA)
Develop training materials such as safety manuals, presentations, quick-reference guides, and workbooks
Conduct site-based training and safety audits, ensuring compliance with policies and protocols
Maintain up-to-date knowledge of safety regulations, training methodologies, and trauma-informed practices
Perform other duties as assigned
Qualification
Required
Bachelor's degree in Occupational Health & Safety, Behavioral Science, or a related field
At least 2-3 years of experience as a trainer, with specific background in safety, risk management, emergency response in a related field
Strong knowledge of workplace safety standards, OSHA regulations, emergency preparedness, and risk management
Ability to apply adult learning principles in training design, delivery, and evaluation
Excellent facilitation and public speaking skills with an ability to teach safety procedures in a clear, hands-on manner
Strong interpersonal, verbal, and written communication skills
Demonstrated project management and organizational skills
Proficiency in Google Workspace, Microsoft Office, and safety training software/tools
Ability to thrive in a fast-paced environment and manage multiple training projects
Ability to work autonomously with initiative and strong problem-solving skills
Ability to operate a computer, various software programs, technology equipment, and telephones
This position requires travel to remote work sites, up to 50% of the time
Employment eligibility verification
Must have valid CA Driver's license & must provide proof of vehicle insurance coverage
Must be able to qualify for HOTV's commercial insurance coverage
Preferred
Experience conducting safety assessments, incident investigations, or workplace hazard mitigation
Experience in homeless social services and trauma-informed care
Safety certifications (e.g., OSHA, CPR/First Aid Instructor, Fire Safety, Emergency Preparedness)
Experience in the homeless social service field
Company
Hope the Mission
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase