Chase · 2 months ago
Principal Technical Program Manager - Digital Banking
3223 Hanover St, Palo Alto, CA, 94304, US
Full-time
Onsite
Lead/Staff
$190K/yr - $260K/yr
12+ years expChase is a leading financial institution, and they are seeking a Principal Technical Program Manager in Digital Banking. This role involves providing strategic leadership for complex software initiatives, managing large portfolios, and fostering relationships with stakeholders to enhance digital banking experiences.
BankingFinancial Services
Responsibilities
Develop and implement strategic technical program plans that define and drive the vision, strategy, and execution of large-scale software delivery programs for digital banking, aligning objectives with business goals and long-term technology roadmaps
Oversee complex technology project and program execution, managing resources, budgets, and timelines across a portfolio of digital banking initiatives, while mitigating risks, addressing dependencies, and resolving escalations
Foster strong relationships with stakeholders, clients, and cross-functional teams, including product, design, risk, operations, engineering, compliance, and external partners; facilitate alignment and decision-making across diverse groups
Serve as the primary point of contact for executive leadership, providing clear, concise updates on program status, risks, and strategic decisions; prepare and deliver presentations, reports, and recommendations to senior management and steering committees
Champion continuous improvement and process optimization by identifying opportunities, incorporating best practices in program management, governance, and software delivery, and driving innovation in program execution
Mentor and lead program managers and delivery leads, fostering a culture of accountability, collaboration, and high performance
Create and maintain comprehensive program roadmaps, establish KPIs, and implement reporting frameworks to ensure transparency and accountability for all initiatives
Guide the selection and implementation of appropriate technologies, platforms, and software tools, leveraging advanced technical fluency to enable transformative solutions
Qualification
Required
12+ years of experience in program management or technology leadership, with a proven track record overseeing large-scale software delivery in digital banking, fintech, or enterprise technology environments
Demonstrated strategic acumen with the ability to set vision, drive strategy, and deliver results in complex, matrixed organizations
Exceptional executive presence and communication skills, with experience presenting to and influencing senior executives and board-level stakeholders
Expertise in portfolio and program management, including managing multiple concurrent programs, budgets, and resources at scale
Strong leadership skills with the ability to lead cross-functional teams, drive consensus, and inspire action across all levels of the organization
Bachelor's degree in Computer Science, Engineering, Business, or related field
Preferred
Master's degree or relevant certifications (e.g., PMP, PgMP, Agile) highly desirable
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
2026-01-11
Financial IT
2026-01-09
2026-01-09
Company data provided by crunchbase