Apply on Employer Site

Planet Home Lending, LLC · 3 months ago

Loan Operations Specialist

Meriden, CT, USA

Full-time

Onsite

New Grad, Entry Level

Planet Home Lending, LLC is recognized as a Top Mortgage Employer by National Mortgage Professional. This position will monitor and generate all written communication for special loan portfolios and provide operational support for Investors and Government agency portfolios.

BankingFinanceFinancial Services

Comp. & Benefits

Responsibilities

Updates the BKFA system with all new indices used in the calculation of the ARM portfolio

Ensures appropriate correspondence is sent to borrowers in compliance with applicable law and agency guidelines

Performs system maintenance and ensures proper documentation for all adjustments made for critical loan data including changes for loan modifications, due date changes and/or deferments

Sets up and maintains the ACH data for all loans including providing timely borrower notification

Generates drafting files to the banks

Reconciles amounts sent with amounts received from the banks and resolves all errors

Reviews and maintains billing cycle sweeps to ensure monthly periodic statements are prepared and delivered in accordance with CFPB regulations

Determines proper billing correspondence and reviews print vendor accuracy on billing statements

Completes all steps necessary including updates to the BKFS system to comply with the servicing requirements for loan information on Balloon Loans, Pay Option ARMS, and SCRA loans as needed

Qualification

Loan servicing experienceBalloon loans knowledgeAdjustable Rate Mortgage (ARM)SCRA loan documentsFHAVAUSDA loansMicrosoft OfficeMicrosoft ExcelMulti-taskingDeadline-orientedUnderstanding investor guidelinesEffective communicationOrganizational skillsTime managementAdaptability