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Boyd Gaming · 2 months ago

Slot Customer Service Attendant - Part-Time

315 Clyde Fant Pkwy, Shreveport

Full-time, Part-time

Onsite

New Grad, Entry Level

Boyd Gaming Corporation is one of the premier casino entertainment companies in the United States. The successful candidate will provide friendly and efficient guest service, ensuring prompt responses to all guests' needs while complying with casino policies and regulations.

CasinoGamblingGaming

Responsibilities

Deliver outstanding guest service

Comply with Slot department and property policies, procedures, and internal controls

Must maintain high level of confidentiality

Safeguards assets of the company

Observes EGD play, recognizes and promotes guest development

Process jackpots and signs slot payout forms

Assure that the slot machines are operating properly and that all jackpot payoffs are executed in a timely manner according to company policy

Verifies and reconciles banks at shift change

Attends to minor machine tilts/repairs

Ensures compliance with federal currency transaction reporting regulations

Support and assist other Slot Service Specialists and Slot Supervisors on the Casino Floor

Respond to change lights on slot machines and assist customers needing change or other assistance

Impress TITO paper and conduct basic preventive maintenance of slot machines

Qualification

Guest service skillsCashiering skillsBasic computer skillsCommunication skillsTeamwork

Required

High school diploma or equivalent

Excellent communication and guest service skills for both internal and external guests

Ability to count money and make change

Basic computer, math, reading, and writing skills

Always conduct oneself in a manner that reflects a positive and professional image

Ability to establish rapport with other team members throughout the casino

Maintain a positive attitude at all times

Be able to work in a fast paced 24/7 environment

Must be available to work nights, weekends and holidays

This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty

Preferred

General knowledge of Microsoft Word, Excel, and Outlook is a plus

Company

Boyd Gaming

Glassdoor3.4

Boyd Gaming Corporation is one of the nation’s leading casino entertainment companies, but we’re so much more than that! We're a billion-dollar, publicly-traded company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders.

Founded in 1975