Growth - Emails, Notifications and Lifecycle jobs in United States
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OpenAI · 3 weeks ago

Growth - Emails, Notifications and Lifecycle

positionSan Francisco, CA
timeFull-time
remoteHybrid
senioritySenior Level, Lead/Staff
money$265K/yr - $265K/yr
date8+ years exp

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The role involves designing and scaling growth initiatives across ChatGPT user journeys, focusing on email, notifications, and lifecycle programs to drive engagement and retention.

Agentic AIArtificial Intelligence (AI)Foundational AIGenerative AIMachine LearningNatural Language ProcessingSaaS
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Design, launch, and optimize global lifecycle tests and programs (email, push notifications, in-app messaging) to drive activation, engagement, and retention across B2C and B2B segments
Own end-to-end messaging strategy, including audience segmentation, personalized journeys, channel selection, and timing to maximize conversion and long-term value
Develop testing roadmaps for lifecycle campaigns, running A/B and multivariate experiments to improve open rates, click-through rates, and downstream metrics such as paid conversion, DAU/WAU impact, and LTV
Partner with product and engineering to enhance messaging infrastructure (event triggers, experimentation tools, data pipelines) and enable sophisticated targeting and automation
Build and maintain funnel performance dashboards to surface opportunities and guide prioritization
Collaborate with creative and design teams to craft compelling copy and visuals that reinforce ChatGPT’s brand and value proposition while driving measurable outcomes
Leverage AI-powered workflows to personalize communications at scale, using predictive models to optimize content, timing, and delivery
Partner with data science to develop attribution models and measure the incremental impact of these growth levers. Share these learnings with the broader organization

Qualification

Email marketingLifecycle growth initiativesAudience segmentationA/B testingAutomation platformsData analysisCross-functional collaborationTest-Learn mindsetPredictive modelingCreative problem solving

Required

8+ years of growth experience spanning both consumer (B2C) and business (B2B) products, with a track record of scaling email, push, and in-app messaging platforms and growth initiatives driving activation, engagement, and paid conversion
Deep expertise in audience segmentation, targeting, and multi-channel orchestration (email, push, in-app, SMS) across self-serve consumer funnels and multi-stakeholder B2B purchase journeys
Hands-on experience with automation, email, and messaging platforms (e.g., SendGrid, Braze, Iterable, Customer.io, Marketo) and comfort working with APIs, event triggers, and CRM data
Proven ability to design and interpret experimentation and measurement frameworks—A/B tests, multivariate testing, and incrementality studies—to optimize lifecycle touchpoints across different customer types
Strong analytical skills with the ability to model consumer funnels and lead-to-customer pipelines, leveraging data to identify growth opportunities and measure impact
Demonstrated success collaborating cross-functionally with product, engineering, design, sales, and analytics teams to build scalable lifecycle programs and nurture both individual users and enterprise accounts
Ability to balance strategic planning with tactical execution—from high-level journey mapping/opportunity sizing to writing copy, QAing campaigns, and optimizing workflows directly in messaging platforms
A test-and-learn mindset and comfort operating in a fast-paced, highly iterative environment

Preferred

Familiarity with AI-powered personalization/workflows and predictive modeling is a strong plus

Benefits

Relocation assistance

Company

OpenAI

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OpenAI is an AI research and deployment company that develops advanced AI models, including ChatGPT. It is a sub-organization of OpenAI Foundation.
dateFounded in 2015
location
San Francisco, California, USA
people-size201-500 employees
web-link
https://www.openai.com

H1B Sponsorship

OpenAI has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (18)
2021 (10)
2020 (6)

Funding

Current Stage
Growth Stage
Total Funding
$79B
Key Investors
The Walt Disney CompanySoftBankThrive Capital
2025-12-11Corporate Round· $1B
2025-10-02Secondary Market· $6.6B
2025-03-31Series Unknown· $40B

Leadership Team

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Sam Altman
CEO & Co-Founder
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Greg Brockman
President, Chairman, & Co-Founder
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Recent News

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Company data provided by crunchbase