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San Diego State University · 3 months ago

Student Financial Center Advisor (Student Services Professional II)

SD Metro Area

Full-time

Onsite

Entry, Mid Level

$5,083/mo - $7,228/mo

2+ years exp

San Diego State University is seeking a Student Financial Center Advisor to support student success through proactive financial guidance and retention initiatives. The role involves advising students on financial options, analyzing student account data, and leading financial literacy workshops to help students resolve financial hardships and promote retention.

EducationSustainabilityUniversities

No H1B

Responsibilities

Implement proactive outreach and financial support programs to identify and assist students experiencing financial hardship and promote retention

Advise students on financial options and resources to resolve outstanding balances and support continued enrollment

Analyze student account data and generate reports to inform program decisions and enhance financial success initiatives

Lead workshops and campaigns that educate students and families on financial literacy, deadlines, and payment planning

Partner with campus departments and community organizations to connect students with financial and basic needs resources

Qualification

Financial aid knowledgeStudent services experienceData analysisFinancial literacy educationCommunication skillsInterpersonal skillsOrganizational skillsTime managementCollaborationPresentation skills

Required

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field

Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth

A master's degree in a job-related field may be substituted for one year of the professional experience

Strong communication and interpersonal skills to engage effectively with students, families, school staff, and colleagues in a professional and supportive manner

Ability to explain complex policies, processes, or decisions clearly and compassionately to diverse audiences

Commitment to expanding educational access and supporting student success, particularly for those from economically or educationally disadvantaged backgrounds

Strong organizational and time-management abilities to handle multiple priorities in a fast-paced, detail-oriented environment

Ability to maintain professionalism, diplomacy, and sound judgment in sensitive or high-pressure situations

Collaborative approach to working with others, fostering cooperation and mutual understanding across departments or stakeholder groups

Proficiency in preparing and delivering clear, engaging presentations or communications that reflect the mission and values of the institution

Capacity to interpret and apply regulations, policies, and procedures while maintaining fairness and flexibility

Skill in analyzing student information (academic, financial, or personal) to provide individualized guidance and equitable solutions

Preferred

Knowledge of financial aid, scholarships, or related student support processes, including deadlines, documentation, and compliance requirements

Benefits

Generous Time Off: 15 paid holidays, vacation, and sick leave.

Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.

Health Coverage: Medical, dental, and vision options at low or no cost.

Education Support: CSU tuition fee waiver for employees and eligible dependents.

Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.

Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.