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Illuminus · 3 months ago

Director of Sales - Life Plan Community

Watertown, WI

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

Illuminus is a faith-based, not-for-profit senior living management company dedicated to serving older adults and families throughout the Midwest. The Director of Sales will develop and implement a comprehensive sales strategy for Independent Living at The Marquardt, manage the sales life cycle, and collaborate with community leaders to meet occupancy goals.

Assisted LivingNon ProfitSocial Impact

Responsibilities

Develop and implement a comprehensive sales strategy for Independent Living at The Marquardt

Manage the sales life cycle from beginning to end including building and nurturing leads and inquiries

Promote The Marquardt's long-term history in the community and unparalleled senior lifestyle options

Collaborate with community leaders and staff

Meet or exceed sales goals

Spend significant time nurturing and building leads within a database sharing the community's story

Primary contact responsible for interfacing with prospects, providing community tours and moving prospects through the sales process

Maintain and actively promote effective communication with all individuals

Maintain a positive image of the entity in the community keeping in alignment with our mission, vision, and values

Responsible for on-call services, as assigned

Follow through on curated plans with outside sources to increase professional referrals

Discover the needs of each prospective resident and their families and find the appropriate solutions to those needs by articulating the benefits and value of the community

Collaborate with community leadership to navigate and find solutions to potential barriers

Conduct appropriate and proactive follow up activities in an effort to facilitate positive, trusting and valuable relationships, with objection handling resulting in favorable outcomes

Document all planned and completed marketing activities in a provided CRM on a daily basis

Collaborate with Sr VP of Sales, to strategize and develop creative programs to identify and connect with other stakeholders, in order to maintain and nurture those relationships

Exercise independent judgment, where needed, to manage common buyer objections raised by prospects and know how to overcome them

Be familiar with and know how to use the various methods of closing to achieve the desired result and customer service

Follow required procedures in completing all applications and/or contracts for residency

Perform other duties as assigned

Qualification

Sales strategy developmentLife plan community experienceSalesMarketing experienceCRM proficiencyIndependent judgmentEffective communicationAdaptability