Levy Restaurants · 2 months ago
GENERAL MANAGER OF SUITES-CRYPTO.COM ARENA
Los Angeles, CA
Full-time
Onsite
Director/Executive
$80K/yr - $93K/yrLevy Restaurants is a leading hospitality company recognized for its innovative approach in the sports and entertainment industry. The General Manager of Suites will be responsible for overseeing operations, managing team members, and ensuring high-quality guest service standards are met consistently.
Food and BeverageLeisureRestaurants
Responsibilities
Has strong attention to detail
Holds team accountable to steps of service to deliver great guest service
Ensure that team members consistently deliver Thousand Detail Dining to every guest, every time
Ensures team members have the tools necessary to complete their jobs
Ensures show quality standards are maintained at all times
Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy Restaurants team members
Regularly obtains feedback from clients and guests to improve operations
Supports and communicates Company initiatives
Respond and assist in any departmental guest service issues
Ensures execution of all menus, promotions and programs as outlined by the Director of Operations in accordance with Levy Restaurants standards
Acts as a liaison with team, including partner’s operational team, Levy Restaurants team and other areas as needed to ensure efficient operational performance
Ensures proper execution of preventive maintenance schedule as set forth by Director of Operations
Ensures that daily walkthroughs are being conducted in both FOH and BOH for every event
Thoroughly and accurately uses applicable Levy systems (BOSS, Point-of-sale, WFM and more)
Ensures that all security, safety and sanitation standards are achieved
Achieves daily sales and assigned cost goals
Achieves assigned budget goals
Provides operational planning to ensure adequate products and equipment are ordered for anticipated business levels
Employs good safety and sanitation practices
Practices proper product control and handling of all inventory and equipment
Follows and enforces responsible alcohol service policies
Ensures team members adhere to Levy Restaurants Company guidelines as stated in team member training manual and employee handbook
Forecasts and adequately schedules team members to meet operational needs and desired targets
Qualification
Required
Has strong attention to detail
Holds team accountable to steps of service to deliver great guest service
Ensure that team members consistently deliver Thousand Detail Dining to every guest, every time
Ensures team members have the tools necessary to complete their jobs
Ensures show quality standards are maintained at all times
Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy Restaurants team members
Regularly obtains feedback from clients and guests to improve operations
Supports and communicates Company initiatives
Respond and assist in any departmental guest service issues
Ensures execution of all menus, promotions and programs as outlined by the Director of Operations in accordance with Levy Restaurants standards
Acts as a liaison with team, including partner's operational team, Levy Restaurants team and other areas as needed to ensure efficient operational performance
Ensures proper execution of preventive maintenance schedule as set forth by Director of Operations
Ensures that daily walkthroughs are being conducted in both FOH and BOH for every event
Thoroughly and accurately uses applicable Levy systems (BOSS, Point-of-sale, WFM and more)
Ensures that all security, safety and sanitation standards are achieved
Achieves daily sales and assigned cost goals
Achieves assigned budget goals
Provides operational planning to ensure adequate products and equipment are ordered for anticipated business levels
Employs good safety and sanitation practices
Practices proper product control and handling of all inventory and equipment
Follows and enforces responsible alcohol service policies
Ensures team members adhere to Levy Restaurants Company guidelines as stated in team member training manual and employee handbook
Forecasts and adequately schedules team members to meet operational needs and desired targets
Able to communicate effectively with management team, guests and team members by speaking and comprehending English
English reading, writing, math and computer skills required
Ability to taste and evaluate food and beverage products
Stamina to work 60 hours or more per week
Must be able to work extended shifts of 10 hours or more as business dictates
Must be flexible with schedule and able to work different shifts
Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains
Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Company
Levy Restaurants
Levy Restaurants is a hospitality company that runs restaurants and vending machines in entertainment and sporting venues.
Founded in 1978
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Rob Ellis
Executive Vice President and Chief Financial Officer
Alison Weber
Chief Creative Officer
Recent News
2025-11-10
Morningstar.com
2025-10-24
Sports Business Journal
2025-10-23
Company data provided by crunchbase