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Amalgamated Bank · 3 months ago

PMO Business Analyst

New York, NY

Full-time

Hybrid

Mid Level

$100K/yr - $110K/yr

3+ years exp

Amalgamated Bank seeks a highly motivated PMO Business Analyst responsible for gathering, analyzing, and documenting business requirements to support stakeholder goals and objectives. The role involves evaluating and aligning initiatives with strategic priorities while adhering to Project Management Office standards and collaborating closely with various stakeholders.

Banking

No H1B

Responsibilities

Gather and synthesize information through internal and external research, interviews, document reviews, use cases, workflows, business process descriptions, and task analysis

Lead requirements elicitation through interviews, workshops, and group discussions to ensure business needs and desired outcomes are clearly defined and documented

Document functional and non-functional requirements using Business Requirements Documents BRDs, Requirement Traceability Matrix RTMs, current /to-be workflows, and user stories

Collaborate with Quality Assurance and Business Leads to support System Integration Testing (SIT) and User Acceptance Testing (UAT), ensuring requirements are met

Lead training sessions on new processes or technologies by partnering with cross-functional teams to support successful project execution and delivery

Maintain consistent and open communication with stakeholders on status, risks, timelines, and deliverables

Support project planning, risk management, and scope definition

Maintain and improve Business Analyst standards, tools, templates, and processes in alignment with Amalgamated Bank Enterprise PMO guidelines

Identify efficiency opportunities to streamline processes and align with IT and enterprise strategies

Proactively recommend improvements and support Amalgamated Bank Enterprise PMO leadership in the implementation and governance of continuous process improvement initiatives

Apply the appropriate methodology (Agile, SDLC, etc.) and follow Amalgamated Bank Enterprise PMO standards throughout the project lifecycle

Perform other duties as assigned by Enterprise PMO leadership

Qualification

Business analysisAgile methodologiesUAT executionIIBA CBAP certificationSDLCWaterfall methodologiesMS Office SuiteSalesforceWorkivaSmartSheetCritical thinkingProblem-solvingEffective communicationDetail-oriented

Required

Bachelor's degree or equivalent work experience

Minimum 3+ years of business analysis experience on cross-functional projects

Proficient in Waterfall, SDLC, and Agile methodologies

Skilled in UAT execution and business requirements documentation

Strong analytical, problem-solving, and facilitation skills

Effective communicator with all stakeholder levels

Proficient in MS Office Suite (Word, Excel, PowerPoint, Visio); Salesforce, Workiva experiences a plus

Strong critical thinking skills with the ability to analyze complex business challenges

Skilled in identifying desired outcomes and translating findings into clear, concise business requirements using documentation, diagrams, and process flows

Proven ability to facilitate problem resolution and negotiate solutions with multiple stakeholders

Effective communicator across various formats (in-person, virtual) and with diverse audiences (technical and non-technical stakeholders, developers, executives)

Detail-oriented, flexible, and demonstrated ability to manage multiple priorities and collaborate across multiple teams

Preferred

Exposure to operations, finance, and technology desired

IIBA CBAP, PMI-PBA, or similar certification

Familiarity with SmartSheet project management tool and banking solutions is a plus

Company

Amalgamated Bank

For over a century, Amalgamated Bank has been America’s Socially Responsible bank supporting thousands of people, organizations, causes and businesses.

Founded in 1923

New York, New York, USA

201-500 employees