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CyberCoders · 2 weeks ago

Service Account Manager - Service Account Manager, HVAC, Sales

Richmond, CA

Full-time

Onsite

Mid Level

$120K/yr - $140K/yr

CyberCoders is a company focused on providing exceptional support to clients in the HVAC industry. The Service Account Manager is responsible for managing and developing relationships with commercial and industrial HVAC clients, ensuring customer satisfaction, and increasing service revenue.

RecruitingSearch Engine

Growth Opportunities

No H1B

Responsibilities

Develop and maintain strong relationships with clients in the HVAC sector

Identify and pursue new business opportunities within existing accounts and new clients

Coordinate and oversee the delivery of HVAC services to ensure customer satisfaction

Collaborate with sales and technical teams to provide tailored solutions for clients

Monitor service contracts and ensure compliance with agreed-upon terms and conditions

Conduct regular check-ins with clients to assess their needs and address any issues promptly

Prepare and present reports on account performance and service metrics

Qualification

HVAC systems knowledgeAccount management experienceCRM software proficiencyData analysis skillsMicrosoft Office SuiteCommunication skillsInterpersonal skills