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Smart Data Solutions · 3 months ago

Software Engineer Intern, Support - Summer 2026

Eagan, MN

Internship

Hybrid

Intern

$20/hr - $22/hr

Start in 2026 Summer

Smart Data Solutions is a technology leader in healthcare process automation and interoperability. They are looking for interns to manage customer accounts, analyze problems, and communicate effectively with clients while assisting in project development and maintaining workflows.

ConsultingHealth CareInformation TechnologyIT ManagementMedicalOutsourcingSoftware

H1B Sponsor Likely

Responsibilities

Manage customer accounts to ensure processes are working as expected and identify potential problems

Understands and follows Smart Data Solutions’ (SDS) workflow and associated technical systems

Understand and follows all assigned customer workflows including import and export processes

Interpret customer business processes, analyze problems, and recommend programmable solutions

Apply analytical and business knowledge to solve customer specified problems adhering to SDS coding standards and policies

Communicates to customers (via emails and phone calls) about SDS workflows

Communicates to client of any critical production issues that may affect a customer’s production process

Communicates to team lead, manager or COO on any critical production issues related to the client

Adheres to SDS’s courteous and professional, written and verbal, communication standards

Consistently high rating on customer satisfaction surveys

Provides timely responses to all assigned tickets in accordance with SDS policies

Identifies and escalates high priority tickets to appropriately support clients

Performs other related duties as assigned

Assist with the development and maintenance of new and existing clients

Document updates, testing, and technical production monitoring plans

Draft internal and client-facing descriptions and diagrams of workflow processes

Resolve assigned tasks in an efficient and effective manner

Works independently with minimal guidance

Leverages the expertise of other developers in the team on specific modules

Tracks and bills all applicable support hours. (Billing)

Performs other related duties as assigned

Qualification

JavaUnix-like operating systemsRelational databasesWindows operating systemsMath AptitudeBusiness analysisMicrosoft ExcelHighly organizedAction orientationCommunication

Required

A Junior or Senior, pursuing a 4-year degree in computer science or equivalent degree

Proficiency with Java

Proficiency with Unix-like operating systems

Proficiency with Windows operating systems

Knowledge of relational databases

Strong oral and written communication

Math Aptitude

Highly organized and disciplined

Business analysis

Microsoft Excel, Word, and Windows

Ability to understand processes, analyze, and identify improvements

Action orientation and ability to consistently complete assigned tasks on time

Benefits

Health insurance

Short-term, and long-term disability

401(k) with a company match to provide a better future in your retirement years

A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day

Company

Smart Data Solutions

Smart Data Solutions provides IT solutions for the healthcare industry, for the high-quality and effective claim processing.

Founded in 2001

Eagan, Minnesota, USA

501-1000 employees

https://sdata.us/

H1B Sponsorship

Smart Data Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2023 (1)