Inside Sales Coordinator/Customer Service jobs in United States
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Industrial Service Solutions · 5 months ago

Inside Sales Coordinator/Customer Service

RAM Industrial Services, LLC is a well-established distributor of industrial and municipal fluid handling products. They are currently seeking a driven and customer-focused Inside Sales Representative specializing in pumps to support customers and sales staff by providing technical expertise and ensuring smooth order processing.

Industrial Engineering

Responsibilities

Prepare quotations and follow up on orders to ensure customer satisfaction
Size, select, and specify pumps and related equipment
Analyze pump hydraulics to support proper application and troubleshooting
Interpret customer specifications and recommend appropriate products
Use application support tools to develop accurate proposals
Provide technical support to customers and field sales personnel
Prepare detailed equipment submittals
Accurately process customer orders
Maintain strong relationships with customers and manufacturers
Adhere to and understand company policies and procedures

Qualification

Pump systems knowledgeHydraulics principlesMicrosoft Office proficiencyCustomer service orientationOrganizational skillsCommunication skillsTeam player

Required

Strong organizational skills and attention to detail
Excellent communication skills, both verbal and written
Proficient in Microsoft Office applications
Self-motivated with the ability to work independently and collaboratively
Willingness to learn and apply principles of hydraulics, pump design, and mechanical systems
Customer service oriented and a team player

Preferred

Bachelor's degree preferred; relevant experience with pumps and related equipment is strongly considered

Company

Industrial Service Solutions

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Industrial Service Solutions is a provider of industrial field services, including repair and refurbishment of equipment.