Zscaler · 2 months ago
Sr. Software Engineer- Agentic AI & Digital Experience
San Jose, California, USA
Full-time
Hybrid
Mid, Senior Level
$112K/yr - $160K/yr
4+ years expZscaler is a leading cloud security company that serves thousands of enterprise customers, including 45% of Fortune 500 companies. They are seeking an experienced Sr. Software Engineer to join their Digital Experience team, responsible for building agentic AI features, shipping resilient services, and operating with excellence in a hybrid work environment.
Cloud SecurityCyber SecurityEnterprise SoftwareSecurity
Responsibilities
Build agentic AI features: implement tool-use workflows (planning, memory, context), retrieval/RAG, and evaluators; harden for scale and reliability
Ship resilient services: design and operate microservices, data/feature pipelines, and low-latency inference paths with solid observability
Operate with excellence: add tests, monitors, tracing, dashboards; participate in on-call with an automation-first mindset
Qualification
Required
BS in CS (or related) with 4+ years experience, or MS with 2+ years, delivering ML/GenAI features to production
Exceptional problem-solving skills driven by first-principles thinking, applying expertise in programming, data, and machine learning
Proven experience in the full ML model lifecycle— building, deployment, monitoring, and optimization
Hands-on experience with modern GenAI stacks (e.g., LangChain/LangGraph, CrewAI, vector stores, RAG, prompts/memory, evaluators)
Solid distributed systems fundamentals (APIs, queues, caching, concurrency) and cloud experience (Docker/Kubernetes, CI/CD; AWS/GCP/Azure)
Preferred
Prior delivery of agentic/LLM systems in production, including context engineering and memory management strategies
Experience fine-tuning and serving LLMs/SLMs at scale (latency, cost, safety, evals)
Benefits
Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!
Company
Zscaler
Zscaler is a global cloud-based information security company that enables secure digital transformation for mobile and cloud.
5001-10000 employees
H1B Sponsorship
Zscaler has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (164)
2024 (220)
2023 (108)
2022 (144)
2021 (82)
2020 (51)
Funding
Current Stage
Public CompanyTotal Funding
$1.67BKey Investors
TPG GrowthLightspeed Venture Partners
2025-07-01Post Ipo Debt· $1.5B
2024-04-23Post Ipo Equity· $22.7M
2018-03-16IPO
Leadership Team
Jay Chaudhry
CEO, Chairman & Founder
Hemant Dabke
Area Vice President
Recent News
2026-01-09
2026-01-09
GlobeNewswire
2026-01-06
Company data provided by crunchbase