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Fresco y Más · 3 months ago

Produce-Floral Manager

US-FL-Miami

Full-time

Onsite

Mid, Senior Level

3+ years exp

Fresco y Más is committed to fostering a work environment where all associates can be authentic and feel valued. The Produce-Floral Manager is responsible for managing the daily operations of the produce and floral departments, ensuring customer satisfaction through quality service and product availability, and leading a team to achieve sales and merchandising goals.

Retail

Responsibilities

Creates an environment that enables customers to feel welcome, important and appreciated to help build and retain customer confidence and loyalty

Ensures the department is merchandised per plan

Delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality and value

Trains department associates on freshness, inventory levels, stocking and ordering and shelf conditioning

Offers customers assistance in finding or suggesting product

Ensures customer requests and special orders are fulfilled

Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information

Establishes goals for merchandising, sales and profits and empowers the team to meet or exceed the goals

Works with store leadership to hire associates as needed and manages their performance and development

This role is the subject matter expert for produce and floral

Manages schedules to ensure tasks are completed in a cadence that ensures the highest levels of customer service and conditions during peak hours

Adheres to all local, state and federal laws, and company guidelines

Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, etc.)

Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory

Reviews/inspects products for quality and freshness and takes appropriate action with those items

Plans, organizes, and performs the inventory process

Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink

Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy

Merchandises the department consistent with company guidelines to maximize sales, minimize shrink, and cater to the community

Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained

Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA)

Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access

Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management

Notifies management of customer or employee accidents

Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud

Ensures adherence to wage and hour policies and regulations

Cultivates a culture of safety within the store

Ensures self and all associates are working safely and have received necessary safety training

Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required

Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department

Qualification

Food Safety CertificationSupervisory ExperienceCustomer Service SkillsComputer ApplicationsBasic Math KnowledgeStress ManagementBilingual EnglishBilingual SpanishInterpersonal SkillsMotivational SkillsCommunication Skills