Fresco y Más · 3 months ago
Produce-Floral Manager
US-FL-Hialeah
Full-time
Onsite
Mid, Senior Level
3+ years expFresco y Más is committed to fostering a work environment where all associates can be authentic and feel valued. The Produce-Floral Manager is responsible for managing the daily operations of the produce and floral departments, ensuring customer satisfaction, and leading a team to achieve sales and merchandising goals.
Retail
Responsibilities
Creates an environment that enables customers to feel welcome, important and appreciated to help build and retain customer confidence and loyalty. Ensures the department is merchandised per plan. Delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality and value. Trains department associates on freshness, inventory levels, stocking and ordering and shelf conditioning. Offers customers assistance in finding or suggesting product. Ensures customer requests and special orders are fulfilled
Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Establishes goals for merchandising, sales and profits and empowers the team to meet or exceed the goals. Works with store leadership to hire associates as needed and manages their performance and development. This role is the subject matter expert for produce and floral. Manages schedules to ensure tasks are completed in a cadence that ensures the highest levels of customer service and conditions during peak hours. Adheres to all local, state and federal laws, and company guidelines
Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, etc.) Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Plans, organizes, and performs the inventory process. Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy. Merchandises the department consistent with company guidelines to maximize sales, minimize shrink, and cater to the community
Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department
Qualification
Required
High School / GED
Must be 18 years of age
Authorization to work in the United States or the ability to obtain the same
Successful completion of pre-employment drug testing and background check
Strong customer service skills
Exceptional interpersonal, motivational and communication skills
Knowledge of basic math
Ability to handle stressful situations
Proficient with computer applications used in effectively operating the department
Possession of Food Safety Certification or the ability to obtain same within 180 days of placement
3 - 6 yrs minimum relevant experience
3 - 6 yrs minimum supervisory experience
English language required
Preferred
Bachelor's degree
Spanish language preferred
Company
Fresco y Más
Founded in 2016, Fresco y Más grocery stores serve Hispanic and Caribbean communities throughout South, West and Central Florida.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase