ACE Hardware ยท 2 months ago
Part Time Stihl Tech (South Lyon, MI)
Store 18380 - South Lyon, MI
Full-time, Part-time
Onsite
New Grad, Entry Level
$15/hr - $15/hrGreat Lakes Ace Hardware is a growing company looking to expand its team. The STIHL Technician will be responsible for equipment repair, maintaining customer service, and supporting the store management team.
Retail
Responsibilities
Ensures equipment is repaired, safe, and ready to process
Orders repair parts as needed for equipment repair
Ensures proper check in and check out of equipment
Maintains repair schedule and regular maintenance schedules for all STIHL equipment
Identifies and notifies management of any pricing irregularities in the system
Ensures customers are provided with the highest levels of customer service
Greets all customers and assists in answering questions about merchandise and locating merchandising; uses The S.A.L.E.S. process to help customers find everything on their lists
Completes all company and departmental paperwork accurately, including Price Change Bulletins, Operation Actions, Red Tags, and Bin Tags
Receives, opens, and unpacks cartons or crates of merchandise, checking paperwork against items received when required, and replenishes stock when necessary
Displays and maintains merchandise on end caps, shelves, counters or tables following company plan-o-gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team
Maintains on-hand integrity through inventory adjustment reports including; cycle count, negative on-hand
Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness
Maintains familiarity with new products and ad merchandise
Has sound awareness of surroundings, customers, etc. and practices loss prevention techniques to minimize shoplifting losses
Working knowledge of the tools available to operate the store; including, but not limited to: RF Gun, Back Office Procedures and the use of Store Opportunities
Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them
Must be able to communicate effectively, and work with colleagues and customers effectively and professionally
Assists with color matching and mixing paint
Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA
Adhere to all company policies
Participates in periodic team meetings
A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends
Qualification
Required
Mechanically inclined
Experience in small engine repair and equipment maintenance, preferably with STIHL power equipment
Ability to show consumers how to properly use a wide variety of STIHL power equipment
Maintaining outstanding customer service
Generating sales
Merchandising product
Owning assigned departments
Supporting the store management team
Ensures equipment is repaired, safe, and ready to process
Orders repair parts as needed for equipment repair
Ensures proper check in and check out of equipment
Maintains repair schedule and regular maintenance schedules for all STIHL equipment
Identifies and notifies management of any pricing irregularities in the system
Ensures customers are provided with the highest levels of customer service
Greets all customers and assists in answering questions about merchandise and locating merchandising
Completes all company and departmental paperwork accurately
Receives, opens, and unpacks cartons or crates of merchandise
Displays and maintains merchandise on end caps, shelves, counters or tables following company plan-o-gram
Maintains on-hand integrity through inventory adjustment reports
Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness
Maintains familiarity with new products and ad merchandise
Practices loss prevention techniques to minimize shoplifting losses
Working knowledge of the tools available to operate the store
Follows GLA policies and procedures for all transactions
Must be able to communicate effectively, and work with colleagues and customers effectively and professionally
Assists with color matching and mixing paint
Operates cash register by scanning all merchandise
Adhere to all company policies
Participates in periodic team meetings
A continuous pattern of regular and prompt attendance is required
Ability to work a flexible schedule including weekends
Company
ACE Hardware
Now in Afghanistan, Since 1924, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful.
Founded in 1924
51-200 employees
H1B Sponsorship
ACE Hardware has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (5)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Shak Hishmeh
Co-Owner/ Chief Operating Officer
Company data provided by crunchbase