Fresco y Más · 4 months ago
Self-Checkout Associate
US-FL-Miami
Full-time
Onsite
New Grad, Entry Level
0+ years expFresco y Más is committed to fostering a work environment where all associates can be authentic and feel valued. The Self-Checkout Associate plays a crucial role in protecting the company against inventory losses or fraud while providing exceptional customer service at self-checkout stations. Responsibilities include monitoring transactions, assisting customers, and ensuring the self-checkout area is clean and stocked.
Retail
Responsibilities
Protects against inventory losses or fraud at self-checkout lanes by continuously providing exceptional customer service and intervening with appropriate responses when necessary
Observes self-checkout transactions diligently to identify any irregularities or suspicious activities
Ensures customers are scanning and bagging items correctly, intervening when necessary to verify the accuracy of scanned items
Responds promptly to Point-of-Sale alerts and notifications, investigating any potential issues with transactions or discrepancies in scanned items
Reports any incidents of theft, suspicious behavior, or equipment malfunctions to store leadership
Provides outstanding service in the Self-Checkout lanes according to SEG service standards:
Provides proactive customer assistance, educating them on the self-checkout process to minimize errors and promote a smooth experience
Engages customers in a friendly manner to create a positive shopping environment while subtly discouraging fraudulent activities
Provides continuous attention to customer needs; greet, assist, and thank customers with a friendly smile in a prompt and courteous manner
Monitors regular lanes for excessive traffic and invite waiting customers to use while maintaining a positive attitude
Aids actively in scanning product for those who may require assistance
Keeps work area clean, orderly, and free from safety hazards:
Stocks front end products: ensures self-checkout area is fully stocked with required supplies and/or tools
Cleans and sanitizes equipment during downtime and/or immediately when spillage occurs
Returns carts to shopping cart corral
Performs other job-related duties as assigned
Qualification
Required
Must be at least 18 years of age to perform job functions
Ability to read, write and speak English proficiently
Ability to understand and follow English instructions
Compliance with all company policies and procedures
High standard of integrity and reliability
Basic computer skills required to participate in online training
Authorization to work in the United States or the ability to obtain the same
Successful completion of pre-employment drug testing and background check
0-3 yrs minimum relevant experience
Preferred
High School / GED
English & Spanish language proficiency
Company
Fresco y Más
Founded in 2016, Fresco y Más grocery stores serve Hispanic and Caribbean communities throughout South, West and Central Florida.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase