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Brookshire Grocery Company · 3 months ago

Floral Manager

Owasso,OK - 11550 N. 135th E. Ave.

Full-time

Onsite

Entry, Mid Level

2+ years exp

Brookshire Grocery Company (BGC) is a community-focused organization operating over 215 stores across Texas, Louisiana, Arkansas, and Oklahoma. The Floral Manager is responsible for creating beautiful floral arrangements, managing the floral department, promoting sales, and ensuring top-tier customer service while leading and training team members.

Retail

Responsibilities

Works in conjunction with upper management to train and develop partners, schedule, plan, assign, and direct work

Reviews historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory in-stock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues

Accountable for floral sales, labor, and meeting financial and profitability objectives

Utilizes high degree of creativity and floral design knowledge to create stylish floral and plant arrangements that appeal to a variety of customers

Provides consultations to customers regarding price and type of floral arrangements desired from small-scale arrangements to large-scale events

Oversees the in-stock and proper maintenance of plants, including the cutting, cleaning, and storage. Utilizes knowledge of flower and plant sustainability to ensure lasting quality and freshness of products

Leads the planning, ordering, and sourcing of products to ensure in-stock conditions and inventory control of the floral department

Builds product displays for special events, holidays, and promotions for customer appeal and to promote sales

Monitors and manages department shrink by utilizing current tools and processes

Makes recommendations to category management regarding the procurement based on knowledge of floral products

Promotes environment of customer focus and proactive selling techniques

Provides friendly and customer-service-oriented attitude by greeting customers, answering questions and ensuring customer complaints are addressed appropriately and in a timely manner

Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures

Qualification

Floral design knowledgeFloral department operationsBudget planningAutomated reporting systemsCustomer service skillsBasic Microsoft OfficeMathematical skillsLeadership abilitiesOrganizational skillsCommunication skillsTime management

Required

High school Diploma or GED required

Two or more years of related experience; or an equivalent combination of experience and/or higher education required

Minimum of 18 years of age required

Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy

State certification and licensure required in Louisiana

Advanced knowledge of floral department operations

Strong knowledge of flowers, handling, and design techniques required

Intermediate knowledge of budget planning, profit and loss statements, labor reports, and other financial statements

Intermediate knowledge of automated reporting systems including, but not limited to, inventory, cost of goods, scheduling, time and attendance, and labor

Ability to lead, motivate, and delegate responsibilities

Strong organizational skills and attention to detail required

Ability to effectively communicate (in written and verbal form) with partners and customers

Ability to remain professional and courteous with customers at all time

Ability to use precision hand tools

Ability to multi-task, prioritize effectively, and practice proper time management

Ability to conduct on-the-job training, instruct in use of tools or equipment, and demonstrate procedures

Ability to perform basic Microsoft Office functions

Basic mathematical skills for assessing inventory and ordering

Ability to promote sales and negotiate prices

Ability to work flexible schedules including nights, weekends and holidays

Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible

Must report any potential hazards that cannot be immediately remedied to a supervisor