EvolutionIQ · 3 months ago
Technical Engagement Manager / Account Manager (AI / SaaS)
New York, NY
Full-time
Onsite
Mid Level
$150K/yr - $180K/yr
3+ years expEvolutionIQ is dedicated to improving the lives of injured and disabled workers through innovative insurance solutions. The Technical Engagement Manager will be responsible for delivering client solutions, overseeing project timelines, and ensuring operational success for Fortune 1000 Insurance carriers.
Artificial Intelligence (AI)Commercial InsuranceFraud DetectionInsuranceInsurTechRisk Management
Responsibilities
Provide quality technical & business service delivery for a select group of clients, provide backup support to Senior TEM’s on top-tier client accounts as needed. Ensure that we are tracking towards client renewal or expansion
Provide day to day project management and delivery of EvolutionIQ solutions for clients throughout the engagement lifecycle, ensuring delivery meets customer requirements on time
Participate in internal & customer-facing conference calls, demonstrations, and presentations. Advocate for the client and provide an “outside in” perspective
Support other business and operational development initiatives, as required
Develop a good understanding of insurance claims data and EvolutionIQ’s solution capabilities
Weekly status updates and escalate project risks to clients and the delivery team
Document client business rules, requirements and processes and ensure proper configuration of the platform
Qualification
Required
3+ years experience in account and project management, with a proven track record of delivering solutions while meeting external client deadlines
Ability to balance client needs with budget and capacity
Effective communication skills across teams with both technical and non-technical people; along with strong ability to communicate complex problems
Proficiency in data analysis and manipulation with Excel and other analytical tools
Background working with data, as an analyst, consultant, or in a client management capacity
Extreme self-starter and self-motivator, holds self to extremely high standards, and inspires others to do the same
Ability to handle the ups and downs of early startup life
Enthusiasm for team work and pair work
Kind, empathetic, polite and professional
Takes pride in providing a high level of service
Detail-oriented, organized, process-driven
Requirements and processes and ensure proper configuration of the platform
Benefits
Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching.
Additional family, wellness, and pet benefits.
Paid time off and sick leave.
100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers).
Flexible schedule for new parents returning to work.
Catered lunches.
Happy hours.
Pet-friendly spaces.
Monthly technology stipend.
$1,000/year for each employee for professional development.
Opportunities for tuition reimbursement.
Company
EvolutionIQ
EvolutionIQ is an AI company that offers claims guidance solutions for insurance companies.
51-200 employees
H1B Sponsorship
EvolutionIQ has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (4)
Funding
Current Stage
Growth StageTotal Funding
$63.45MKey Investors
Brewer Lane VenturesFirst Round Capital
2024-12-20Acquired
2024-08-14Series C· $20.15M
2023-06-22Series Unknown· $10.31M
Leadership Team
Michael Saltzman
Co-Founder, Co-CEO
Recent News
MarketScreener
2025-10-31
Company data provided by crunchbase