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Vertiv · 1 day ago

Technical Instructor, Thermal-Westerville

Westerville, OH

Full-time

Onsite

Mid, Senior Level

5+ years exp

Vertiv is a global leader in mission-critical infrastructure technologies for vital applications in data centers and commercial environments. The Technical Instructor, Thermal will deliver technical training programs focused on thermal management solutions for field service technicians and customers, ensuring effective knowledge transfer and adherence to safety protocols.

Data CenterInformation TechnologyIT InfrastructureTelecommunications

No H1B

U.S. Citizen Only

Responsibilities

Develop and Implement Training Programs: Design and conduct interactive training sessions on thermal management (HVAC/R) systems, addressing product installation, configuration, performance optimization, and maintenance

Technical Expertise: Serve as a subject matter expert on Vertiv’s thermal management portfolio, continuously updating training content to reflect technological advancements and best practices in data center cooling

Training Materials: Create comprehensive training documentation, instructional guides, multimedia presentations, and hands-on training exercises tailored to different learning preferences

Evaluation and Feedback: Assess training program effectiveness through participant feedback, knowledge assessments, and performance outcomes, making improvements as needed

Stakeholder Collaboration: Collaborate with product managers, engineers, and technical support teams to align training with product specifications, updates, and customer needs

Safety and Compliance: Ensure all training programs emphasize safety best practices, proper use of PPE, and adherence to Vertiv’s safety protocols and industry standards. Demonstrate safe handling of thermal management equipment and educate participants on risk mitigation to foster a culture of safety within all training sessions

Global Team Collaboration: Coordinate with Vertiv’s regional teams across different geographies to tailor training programs that address specific technical requirements, compliance standards, and cultural nuances. Facilitate consistent knowledge-sharing across regions and adapt training content to meet the needs of diverse international audiences

Qualification

HVAC knowledgeThermal management principlesTechnical training experienceElectrical controls knowledgePresentation skillsMicrosoft Office proficiencyFormal trainer certificationOrganizational skillsTime managementPositive attitudeSelf-motivated