Moveworks · 1 day ago
Enterprise Customer Success Manager, East
Mountain View, CA
Full-time
Hybrid
Entry, Mid Level
$107K/yr - $158K/yr
2+ years expMoveworks is an AI startup that helps employees find information and automate tasks. As a Customer Success Manager, you will partner with customers to maximize the value they receive from the platform and collaborate with internal teams to drive product adoption and growth.
Agentic AIArtificial Intelligence (AI)Cloud ComputingInformation TechnologyTechnical Support
Responsibilities
You partner with our initial customers to drive product value
You develop trusted advisor relationships with executive sponsors to ensure they are achieving full business value
You partner cross-functionally to translate business needs and product requirements into new solutions for customers
You will evolve and iterate on our customer onboarding strategy
You work with internal teams and customers to drive adoption, engagement and growth
You will help customers identify, quantify, and work toward transformational goals in partnership with Moveworks
You will adapt quickly to product changes and limitations, and communicate these strategically to stakeholders
You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap
Qualification
Required
You have 2+ years of account management, implementation, or sales experience in software/SaaS
You have experience in explaining technical solutions, establishing goals, developing opportunities, building + selling business cases, and improving customer experience
You have experience supporting deployments with large enterprise customers
Process focused with strong problem-solving ability - always searching for a smarter, better way to achieve a goal
You have experience building strong internal and external relationships, including with senior-level executives throughout companies
You are diplomatic, have tact and you are poised under pressure
You possess a voracious appetite to learn and grow
You have completed a Bachelor's degree
You are willing to travel 10-25% of the time
Preferred
Prior experience working in a remote capacity is highly desired
Benefits
Equity for all full time roles
Exceptional benefits
Commissions or bonus plans
Company
Moveworks
Moveworks offers an AI-powered assistant designed to enhance workflows and automate tasks within enterprises.
501-1000 employees
H1B Sponsorship
Moveworks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (40)
2024 (24)
2023 (13)
2022 (38)
2021 (24)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$305M2025-03-10Acquired
2021-06-30Series C· $200M
2019-11-14Series B· $75M
Leadership Team
Bhavin Shah
CEO & Founder
Jiang Chen
Founder & CTO, AI
Recent News
2026-01-06
2025-12-30
Company data provided by crunchbase