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Todd Snyder · 3 months ago

Todd Snyder - Tailor

New York, NY

Full-time

Onsite

Mid Level

3+ years exp

Todd Snyder is an American menswear brand based in New York City, known for redefining modern American fashion. The Tailor role focuses on ensuring high-quality alterations and fittings that meet customer expectations, while also enhancing the overall in-store experience and educating team members on tailoring best practices.

FashionFood and BeverageLifestyleMarketingRetail

Responsibilities

Own results, successes and opportunities for area of business with the intention of making Todd Snyder a premier destination of Menswear

Responsible for accurate markings on the garment to ensure garment is altered properly

Performs alterations according to the client’s needs and following Company quality standards

Partners with Sales Associates in servicing clients to provide exceptional service during fittings

Perform special requests for customers and support with Made to Measure ordering process

Ensure accurate recordkeeping and tracking of all goods

Communicate turnaround timelines with customers and ensure deadlines are met

Understand any type of alterations fitted to the customer

Ensure markings are clear and concise for other tailors to execute (if required)

Communicate with Operations Lead to keep supplies stocked and any special request based on complexity of project

Communicate any service issues to Store Manager and have a solution oriented mindset around resolving issues

Qualification

Alterations experienceFitting experiencePOS experienceAttention to detailService-oriented mindsetTeam collaborationInterpersonal skillsCommunication skills