General Hotels Corporation · 2 months ago
PM Front Desk Agent
Greater Indianapolis
Full-time
Hybrid
New Grad, Entry LevelGeneral Hotels Corporation is one of the largest hotel management companies headquartered in the Midwest, and they are seeking a PM Front Desk Agent to join their hotel team at Homewood Suites by Hilton - Keystone Crossing. The PM Front Desk Agent is responsible for providing excellent customer service to guests, ensuring their stay is comfortable and enjoyable, and managing various front desk tasks.
Travel
No H1B
Responsibilities
Greeting guests as they arrive at the hotel
Checking guests in and out of the hotel
Answering phone calls and responding to emails
Assisting guests with any questions or concerns they may have
Maintaining accurate records of guest information and room assignments
Handling cash and credit card transactions
Providing information about hotel amenities and local attractions
Ensuring that the front desk area is clean and organized
Qualification
Required
Excellent customer service skills
Strong communication skills, both verbal and written
Ability to multitask and prioritize tasks effectively
Attention to detail and accuracy
Ability to work well under pressure
Proficiency in using hotel front desk software and equipment
Basic math skills
Flexibility to work different shifts, including weekends and holidays
Benefits
Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Company Paid Telemedicine
Supplemental Life Insurance
401(k) with company match
Earned Wage Access (“on-demand pay”) through PayActiv
Hotel Room Discounts
Company Paid Employee Assistance Program
Perks through Benefit Hub
Generous Time Off Package
Company
General Hotels Corporation
General Hotels Corporation is a hospitality company that offers hotel revenue management services.
Founded in 1962
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jim Dora Jr
President & CEO
Chris Wright
EVP and CFO
Company data provided by crunchbase