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J.D. Power · 1 day ago

Senior Analyst, Customer Success

Troy, MI

Full-time

Hybrid

Mid, Senior Level

3+ years exp

J.D. Power is a leader in data and insights, and they are seeking a Senior Analyst to join their Data & Analytics division. The role focuses on analyzing factors that contribute to vehicle values and providing data-driven consulting to manufacturers to optimize their sales strategies.

Information Services

Work & Life Balance

Responsibilities

Production and delivery of reports and studies based on client needs/request, leveraging data resources and tools such as Tableau and MS Suite

Prepare actionable and data-driven consulting studies for automotive clients including analyses on sales strategies, product competitiveness and drivers to residual outlook

Use automotive knowledge and data analysis to make recommendations for manufacturers to optimize sales strategies within the new and used markets

Present study results to clients in person and/or virtually

Actively participate in internal meetings and project reviews

Qualification

Data analysisTableauMS ExcelAutomotive knowledgeCommunication skills

Required

3-5 years of relevant experience

Strong data analysis background required – must be able to choose appropriate metrics to test hypotheses and design and layout data appropriately to tell desired story

BS/BA degree required (preferably in the areas of: auto engineering, business administration, applied statistics, business economics)

Knowledge of automotive space with understanding of makes, models and segments is helpful

Excellent communication skills and ability to present clearly and effectively

Expertise in Tableau and MS Excel and/or large complex dynamic data sets, pivots, lookups, programming, macros, etc. required as well as working fluency with MS PowerPoint

Ability to travel ~25%