Golden 1 Credit Union · 1 day ago
Digital Services - VP - Member Digital Services and AI Manager
Golden 1 Credit Union is seeking a visionary senior leader for the role of Vice President – Member Digital Services and Artificial Intelligence Manager. This position is responsible for developing and executing the enterprise-wide digital and AI strategy to enhance member experiences and operational excellence, while leading cross-functional collaborations and managing budgets for digital initiatives.
BankingFinanceFinancial Services
Responsibilities
Develop, champion, and oversee the execution of a holistic digital and AI strategy aligned with organizational vision, growth objectives, and member needs
Influence and guide the adoption of emerging technologies across all business units
Serve as a key member of the senior leadership team, providing strategic direction, thought leadership, and governance for digital and AI initiatives
Advise the Board and C-suite on technology trends, risks, and opportunities
Build and nurture strategic partnerships with other senior leaders, department heads, and teams (e.g., IT, marketing, product development, Enterprise Member Experience) to integrate member digital services across the organization, foster a culture of AI literacy, and build high-performing teams
Foster a culture of innovation, digital literacy, and continuous improvement
Lead organizational change initiatives to modernize platforms, processes, and talent capabilities, maintaining a competitive edge in the industry
Develop and manage budgets and resources allocated for digital and AI initiatives, ensuring efficient allocation and optimal cost efficiencies
Qualification
Required
Bachelor's degree in related field or equivalent work experience
10-15+ years of progressive professional business experience, ideally within technology management, business management, and/or marketing with some independent P&L and/or financial responsibilities
In-depth knowledge of digital and AI trends on both demand (usage) and supply (emerging technologies) sides
The ability to lead change in people, processes, and technology in a dynamic and matrix environment
Excellent communication skills for translation of digital concepts to business leaders and business concepts to technologists
Proven track record of building collaborative high-performing teams
Strong alignment with Golden1's Mission, Vision, and Core Values
Effective oral and written communication skills required to establish goals, direct, and evaluate staff, prepare, and present recommendations, perform analysis, and accomplish other managerial functions as required
Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine, and telephone
Preferred
Master's degree a plus
Certifications such as Certified Artificial Intelligence Practitioner (CAIP), Project Management Professional (PMP), Certified Digital Transformation Officer (CDTO), and Certified Information Systems Security Professional (CISSP) are helpful but not required
Company
Golden 1 Credit Union
Golden 1 Credit Union is a financial cooperative that offers checking, savings, home loan, investment, insurance and online services.
H1B Sponsorship
Golden 1 Credit Union has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Recent News
The Business Journal
2025-10-04
2025-10-02
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