Assort Health · 2 months ago
Conversational Designer, AI
San Francisco HQ
Full-time
Onsite
Mid Level
$150K/yr - $200K/yr
4+ years expAssort Health is dedicated to making exceptional healthcare accessible anytime, anywhere. The Conversational Designer will design and scale AI-driven conversations that enhance user interactions with AI products, aiming to create seamless human-AI collaboration patterns.
Artificial Intelligence (AI)Business Process Automation (BPA)Telehealth
Responsibilities
Design human-AI conversations — create dialogue flows, interaction patterns, and AI behaviors that map to real user workflows and goals
Conduct research and experimentation — run field studies, prototypes, and feedback loops to uncover effective patterns of human-AI collaboration
Translate insights into action — collaborate with Product, Engineering, and Customer Success to ensure AI experiences meet user needs and business objectives
Build scalable conversation frameworks — design reusable templates, playbooks, and guidelines for consistent, high-quality AI interactions
Advocate for users — champion clarity, empathy, and accessibility in every interaction to create trustworthy and enjoyable AI experiences
Influence AI strategy — provide actionable recommendations for AI deployment, feature development, and roadmap planning
Qualification
Required
4+ years of experience in UX design, conversation design, human-computer interaction, product design, applied research, or related fields
Ability to blend qualitative insight (user research, workflow mapping) with quantitative rigor (experiments, data analysis)
Strong communication and collaboration skills — able to bridge technical, business, and user contexts
A builder's mindset — experience helping design or scale new systems, workflows, or conversational products from scratch
Thrives in fast-moving, ambiguous environments and brings clarity to evolving challenges
Passion for healthcare innovation and improving patient or provider interactions
Preferred
Experience designing chatbots, voice assistants, or enterprise-grade AI systems
Hands-on experience with frontier AI tools
Degrees in HCI, Computer Science, or related fields
Benefits
Competitive Compensation – Including salary and employee stock options so you share in our success.
Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.
Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.
Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.
Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.
Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.
Wellness Stipend – Your physical and mental well-being matters, and we’ve got a yearly stipend to prove it.
401(k) – Let us help you plan for the future. We’ve got you covered.
Company
Assort Health
Assort Health provides voice AI agents designed for healthcare call centers, enabling automation of appointment management tasks.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$101.5MKey Investors
Lightspeed Venture PartnersQuiet Capital
2025-08-26Series B· $76M
2025-04-16Series A· $22M
2024-03-14Seed· $3.5M
Leadership Team
Jeffery Liu
Founder, co-CEO
Jon Wang
Founder, co-CEO
Recent News
2025-10-22
2025-10-16
globallegalchronicle.com
2025-10-10
Company data provided by crunchbase