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Bluehost · 5 days ago

Director of Revenue Operations

United States

Full-time

Remote

Director/Executive

8+ years exp

Bluehost is a leading web hosting and WordPress company that aims to help customers build a digital presence. As the Director of Revenue Operations, you will drive operational excellence and scalable growth across the go-to-market organization, unifying various departments to focus on revenue generation.

Communications InfrastructureE-CommerceInformation TechnologyInternetInternet of ThingsWeb Hosting

Responsibilities

Design and lead the Revenue Operations function to improve the go-to-market processes that connect Marketing, Sales, and Customer Success with our customers to drive growth

Partner with GTM leadership to align forecasting, planning, and performance metrics

Manage annual and quarterly sales planning processes including pipeline reviews, territory design, and quota allocation

Build, lead, and develop a high-performing Revenue Operations team

Lead operational reviews and drive accountability across all revenue-generating functions

Develop and maintain scalable operational frameworks to improve pipeline management, forecasting accuracy, quota setting, and compensation planning. Ensure operational rigor across the revenue funnel: lead acquisition → conversion → retention → expansion

Build operational frameworks to support sales motions, lead management, and customer lifecycle processes

Evaluate and oversee the revenue technology stack, ensuring tools and workflows enable seamless collaboration, automation, and data accuracy

Identify opportunities to streamline workflows and enhance cross-functional alignment

Build world-class forecasting, analytics, and reporting frameworks to deliver predictable and data-driven insights

Define and track key performance metrics and KPIs (MRR growth, churn, renewal rates, sales velocity, conversion rates, pipeline coverage, forecast accuracy, etc.)

Monitor and report on revenue metrics, pipeline health, and conversion rates

Translate insights into actionable recommendations to guide GTM strategy and execution