InjectorsDirect.com · 3 months ago
Sales and Customer Service Representative
San Luis Obispo, CA
Full-time
Onsite
New Grad, Entry LevelInjectorsDirect.com is a leader in the remanufacturing and distribution of parts for diesel fuel injection systems. They are seeking a Sales and Customer Service Representative to handle inbound and outbound communications with customers, manage orders, and address customer inquiries and concerns.
AutomotiveRetail
Responsibilities
Handle inbound and outbound phone calls, emails, and chats from our customers
Accepting orders over the phone
Answering customer questions about the status of their order
Fielding calls to address warranty issues or other customer concerns
Making or receiving upwards of 50 calls per day
Navigate computer programs, type, and process data quickly
Qualification
Required
Experience in a similar environment
Basic phone and computer skills (Apple products)
Ability to navigate computer programs, type, and process data quickly
Must be able to be seated, working in front of a computer for 7-8 hours per day
Extremely detail oriented, thorough, and accurate
Preferred
Experience using Salesforce
Mechanical experience, specifically in the automotive industry
Benefits
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Medical, Vision, and Dental Benefits
401K Retirement Plan with 4% Employer Matching
Paid Holidays
Paid Vacation and Sick Time
A break room stocked with snacks and drinks
VIP access to company sponsored events
Regular team lunches and BBQ's
Company
InjectorsDirect.com
InjectorsDirect.com was founded in San Luis Obispo, California in 2009.
Founded in 2009
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase