Valley Tree Care · 2 months ago
Outbound Customer Service Representative – Tree Evaluation Scheduler
Phoenix, AZ
Full-time
Onsite
New Grad, Entry Level
$19/hr - $19/hrValley Tree Care is seeking an energetic and motivated Customer Service Representative to join their team. In this role, you will be responsible for making outbound calls to potential and existing customers to offer free tree evaluations and connect them with expert arborists for assessments.
Consumer Services
Responsibilities
Make outbound calls to homeowners from a provided list
Introduce our tree care services in a friendly and informative way
Explain the benefits of a free tree evaluation
Schedule appointments for certified arborists to visit and assess customers’ trees
Answer basic questions and handle any initial concerns
Maintain accurate records of calls and customer responses
Qualification
Required
High school diploma or equivalent
Strong communication skills and a confident phone presence
Positive attitude and a customer-first mindset
Ability to handle rejection professionally and stay motivated
Comfortable working with call scripts and customer tracking tools
Ability to reliably commute to our office near Pinnacle Peak and 21st Ave in Phoenix, Arizona
Preferred
Previous customer service or sales experience is a plus, but not required
Benefits
401(k) matching
Company parties
Dental insurance
Health insurance
Paid time off
Medical Insurance
Dental Insurance
Paid Company Holidays
One Week Paid Time Off
401k
Company
Valley Tree Care
At Valley Tree Care, we believe in cultivating beautiful and healthy outdoor spaces through expert tree care services.
Founded in 1996
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase