Heritage Bank NA · 3 months ago
Teller, Part-time
Heritage Bank NA is committed to helping customers achieve financial success, and they are seeking a part-time Teller to assist with various banking transactions and customer service. The role involves accurately processing transactions, providing account assistance, and ensuring compliance with banking regulations.
BankingFinancial Services
Responsibilities
Accurately processes all cash or check transactions, including deposits/withdrawals, transfers to/from accounts, loan payments or advances. (50%)
Has working knowledge of all deposit accounts to accurately and efficiently help customers with all their account needs. (10%)
Assists everyone who presents themselves to Heritage Bank, whether in lobby or drive-up, on the phone or via fax or e-mail, to be sure they get the help they want or need. (10%)
Compliance with all applicable banking regulations. (5%)
Opens & closes the lobby or drive-thru as scheduled. (5%)
All Employee Owners must help Heritage be successful in any way possible never saying “That’s not my job”. As an Employee Owner “Everything is my job.”
Participates in all required BSA training and demonstrates knowledge of BSA relative to job responsibilities
Responsible for security as it applies to this position
Responsible for compliance with laws and regulations applicable to this position
Achieve performance and quality metrics as determined by supervisor
Performs other tasks, as assigned
Qualification
Required
High School Diploma or equivalent
1-2 years Customer Service experience
Professional, courteous, friendly, confident, and outgoing personality
Good communication skills
Dependable and punctual
Confidential
Good problem-solving skills
Ability to prioritize multiple tasks
Ability to stand for long periods of time
Take accountability and have pride in a clean lobby environment
Versatile and accurate
Able to make decisions quickly and prioritize properly
Flexible working schedule
Willingness to evolve processes and learn new technology
Preferred
Previous experience in banking or other comparable field, such as sales and/or cash handling
Company
Heritage Bank NA
Heritage Bank NA has operations in Minnesota, Iowa and South Dakota.
Funding
Current Stage
Growth StageRecent News
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