QuickBox Fulfillment · 4 months ago
Client Service Administrator (Bilingual) Monday - Friday (8:00 a.m.-5:00 p.m.)
Atlanta
Full-time
Onsite
New Grad, Entry LevelQuick Box Fulfillment is looking for a Client Services Administrator to support their Client Services team. The role involves managing client communications, maintaining records, and ensuring excellent customer service while working in a fast-paced environment.
DeliveryDelivery ServiceLogisticsSupply Chain Management
Responsibilities
Administratively support QuickBox Clients and the Client Services Team with functions related to direct to consumer and retail order fulfillment
Daily tasks include, assisting the Client Services Managers in triaging and responding to Client inquiries, daily reporting, updating and maintaining client information and documentation, and building strong relationships both internally and with the client
Responding to client inquires via phone, email, Slack, Teams and other channels. Must have excellent verbal and written skills
Maintaining and updating client records, managing databases and ensuring data accuracy
Provide excellent customer service, addressing concerns and fostering positive client relationships
Daily reporting and ensuring compliance
Collaborating with other team members and providing support to senior staff
Troubleshooting issues, researching solutions and escalating concerns when necessary
Ability to effectively communicate with clients and team members
Ability to manage multiple tasks, prioritize work and meet deadlines
Experience with Word, Excel, PowerPoint and other relevant software
Accuracy in data entry, project creation, project management and documentation
Ability to adjust to changing priorities and work in a fast-paced environment
Other administrative duties as required and assigned
Qualification
Required
High school diploma or GED
Bilingual (English/Spanish)
Quick/Critical Thinker with the ability to think on your own
Must be a self-starter and able to handle multiple priorities
Strong computer and word processing skills, working with Microsoft Suite
Strong Excel and PowerPoint skills is a must
Works well in Team environments
Willing to contribute ideas and feedback
Ability to learn on the go and pickup processes while in flight
Dependable and Punctual
Ability to clearly communicate with all levels of employee
Extremely Organized but able to adapt at will
Ability to lift 50lbs
Preferred
Associates, Bachelor's Degree or equivalent work experience preferred
Experience with Warehouse Management Systems preferred
Company
QuickBox Fulfillment
QuickBox Fulfillment is a supply chain management service that is vertically integrated in natural personal health and beauty care products.
Founded in 2004
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Pike Street Capital
2019-11-13Private Equity
Leadership Team
Mark Campanini
Vice President of Legal & General Counsel
Recent News
2024-10-24
Company data provided by crunchbase