Hennessy Automobile Companies · 5 months ago
Business Development Consultant
Jaguar Land Rover Buckhead
Full-time
Onsite
New Grad, Entry LevelHennessy Automobile Companies is dedicated to providing exceptional service to the community, and they are seeking a Business Development Consultant to enhance customer experience. The role involves managing customer inquiries, ensuring quality service, and maintaining communication between customers and the service department.
AutomotiveCustomer ServiceRetail
Responsibilities
Manage a high volume of customer inquiries by phone, email, text and chat
Respond to Internet Lead Service Requests
Ensure quality customer service through professionalism and timely responses
Serve as liaison between customers and the service department
Assist in generating daily reports and logs as requested by management
Maintain a current knowledge of coupons, direct mail pieces and all service advertising sent out by the manufacturer
Follow up with "No Show" Customers
Confirm daily appointments
Follow up with all service customers to ensure they are happy with their service experience
Meet daily guidelines given in regards to set appointments, shows, and outbound calls
Contact customer based on current marketing incentives and recommended services for vehicles
All other duties as assigned
Qualification
Required
Maintain a valid Georgia driver's license with an acceptable driving record
Submit to a background and drug screen
Ability to build rapport with clients with a friendly but professional demeanor
Excellent phone, organization, written and oral skills
Proficient with Microsoft Word, Excel and outlook
Motivated and a positive attitude
Preferred
Call Center Experience preferred
Dealership Experience preferred
Company
Hennessy Automobile Companies
Hennessy Automobile Companies is a car dealership and service center.
Founded in 1964
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Peter Bartlett
Chief Technology Officer
Andrea Ricardo
Human Resources Business Partner
Recent News
2025-10-13
Company data provided by crunchbase