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Flex · 3 days ago

Strategic People Partner

New York, NY

Full-time

Hybrid

Senior Level

$158K/yr - $185K/yr

7+ years exp

Flex is a growth-stage FinTech company headquartered in NYC that is transforming the rent payment experience. They are seeking a Strategic People Partner to support their Engineering and Product teams, ensuring exceptional employee support while fostering an engaged and high-performing workforce.

AppsBillingFinancial ServicesFinTechSoftware

Responsibilities

Serve as a strategic partner to leaders within the Engineering and Product (R&D) teams, aligning people initiatives with key business objectives

Collaborate with other People team members to lead workforce planning, talent development, and organizational design for your departments

Act as the primary point of contact for employee concerns with the department, identifying trends and translating them into actionable strategies to address underlying departmental issues

Improve engagement through proactive employee and leader outreach, driving initiatives to improve employee experience within assigned departments

Partner with leaders and teams to cultivate an inclusive, high performing culture

Support initiatives around performance management, compensation reviews, benefits optimization, and learning & development programs

Act as the point person between the People team and the department for regular company wide initiatives (bi-annual performance reviews, engagement surveys, open enrollment)

Oversee culture-building events, such as offsites and employee engagement activities

Ensure compliance with federal, state, and local employment laws and regulations

Act as a mediator to help resolve conflicts within the department, escalating as needed

Own audits and documentation processes, collaborating with Legal and Compliance teams

Analyze and interpret people data (e.g., engagement surveys, compensation metrics) to provide recommendations for improvement within the department

Track trends within the department to proactively identify risks and develop preventative solutions

Support Talent Acquisition by providing guidance on job leveling, compensation strategies, exceptions, and onboarding best practices

Act as key decision maker for interviews, where necessary

Qualification

Strategic business partnershipPeople analyticsProject managementExperience in start-upsTechnical team supportEmployee engagementConflict resolutionCommunication skillsCollaboration

Required

7+ years of experience in Human Resources

3 years as a strategic business partner

Experience in a scaling start-up environment, with a proven ability to adapt to a dynamic setting where needs can change quickly

Previous experience in a role supporting fast-paced technical teams, particularly Engineering and Product, is highly preferred

Proven ability to think strategically at an organizational level and drive large-scale, cross-functional improvements

Highly detail-oriented and organized, with a proactive approach to providing feedback, follow-up, and updates to ensure momentum and accountability across all projects and programs

Expert project management skills with the ability to prioritize and manage multiple high priority initiatives at once

Skilled in analyzing people data and metrics, leveraging Excel/Google Sheets skills to support strategic reporting and actionable insights

Highly relational, able to connect with team members at all levels and foster a collaborative environment

Aware of your expertise, knowing when to seek input from others and escalating issues as appropriate

Confident presenting to large groups, both virtually and in person