Veeco · 1 day ago
Sr. Field Service Engineer
New Mexico, United States
Full-time
Onsite
Senior Level, Lead/Staff
$53.06/hr - $56.71/hr
8+ years expVeeco is a technology company that designs and manufactures cutting-edge machines for the semiconductor industry. They are seeking a Sr. Field Service Engineer responsible for the installation, maintenance, and support of semiconductor equipment to ensure high customer satisfaction.
ElectronicsHardwareIndustrialManufacturing
Responsibilities
Lead and participate in the installation, upgrade, testing, warranty, and repair of equipment, following up all customer’s and Veeco’s protocols related to safety and security
Mentor and train junior Veeco as requested by junior FSE’s but with the guidance of the FSM
Isolate and resolve equipment and systems malfunctions and take corrective action
Create/Develop/Implement/Proliferate with the implementation of new processes, methods, and designs
Develop relationships with the customer to ensure high customer satisfaction and retention
Serve as contact for onsite activities, communications, and provide support in all matters related to the equipment, technical, and field aspects for the targeted site
Report all tool actions/events and daily activities in field service reports such as the Veeco Service Portal (VSP) and follow up on reports as needed
Adhere to safety, confidentiality (IP), and travel/expense policies
Constant communication everyday workday with teammates and Field Service Manager
Qualification
Required
Bachelor's degree and/or military with a minimum of 8 years of experience in the semiconductor industry. An equivalent combination of education and experience will be considered
Knowledge of industry standard practices for troubleshooting complex mechanical, electrical, and software related problems
Ability to read and interpret electrical schematics, drawings, piping and installation diagrams (PID's)
Must possess a positive attitude and excellent communication skills with the ability to speak with clarity and interface effectively with customer, management, and peers
Displays broad-based customer focus and commitment to resolve problems and make decisions based on the priority of the problem in relation to business needs
Attention to detail and accuracy
Ability to work under pressure to meet support deadlines in a multi-tasking environment
Must be flexible for emergency call-in work as required
Ability to travel with as little as 1 week of notice – although this is not typical
This role involves regular physical activity and may include: Standing, walking, bending, squatting, twisting, kneeling, and reaching, Climbing stairs and ladders, Ability to lift up to 50 lbs. and use hand/power tools, Driving or operating heavy machinery (e.g., forklifts), Working in tight spaces and noisy environments, Visual requirements include color differentiation and other detailed visual tasks
Preferred
Knowledge of vacuum, chemistry, electronics, microchip processing, gas delivery systems, robotics, mechanics, or combination with similar semiconductor process equipment such as AMAT, NOVELLUS, AIXTRON, EBARA, LAM, etc
Knowledge of Microsoft Suite of Products is a big plus – word, excel, outlook, power point, teams, one note, edge, etc
Knowledge of machine vision systems, electronics, mechanics, pneumatics, robotics, and computer programming and computer network communication
System integration, test, and debug skills
Experience with Semiconductor industry safety requirements and clean room environment
Ability to build excellent customer relationships
Proficiency in Microsoft Office – Word, Excel, Outlook, and PowerPoint
Benefits
Medical, Dental, and Vision
Employee Stock Purchase Plan (ESPP)
401(k) with Company Match
Holiday, Vacation, and Sick Time
Flexible Spending Accounts (FSA)
Commuter Benefits
Life and Accident Insurance
Disability Insurance
Tuition Reimbursement
Employee Assistance Program (EAP)
Identity Theft Remediation
Emergency Travel Assistance
Company
Veeco
Making a Material Difference is at the core of our DNA.
1001-5000 employees
H1B Sponsorship
Veeco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (9)
2023 (13)
2022 (3)
2021 (9)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$213.85MKey Investors
US Department of Energy
2025-10-01Acquired
2023-05-16Post Ipo Debt· $205M
2017-01-11Post Ipo Debt
Leadership Team
Bill Miller
Chief Executive Officer
Carla Mudiare, MBA
Talent Acquisition Partner
Recent News
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