Daifuku · 3 months ago
Digital Solutions Manager
US-TX-Carrollton
Full-time
Onsite
Mid, Senior Level
5+ years expDaifuku is a company focused on driving business growth through innovative digital solutions. The Digital Solutions Manager will perform sales for software and digital solutions in North America, build strong relationships with clients, and lead efforts in digital transformation for airports.
Industrial Automation
Responsibilities
Maintain positive long-term relationships with executive leadership, support leadership, field leadership, customers and stakeholders
Create, maintain relationships with Airports, account management for digital scope, combining Sym3, BRS, Self Service Technologies (CUSS), FIDS/AODB and digital solutions using Daifuku and 3rd party software and hardware to create an overall solution, work along DOC Business Solutions Managers in Airport area
Manage and maintain up-to-date functional and cost knowledge of: DOC software solutions, IT hardware (server, virtualization, network) solutions and database and virtualization solutions
Develop and maintain a business partnership with current customers and explore new opportunities to expand our services in modernization of airports through digital transformation
Actively engage with customers and stakeholders regarding performance, feedback, and opportunities
Support the development, implementation and growth of Airport Digital roadmap, strategy and modernization market. Staying current on trends, software, and technology
Motivate fellow team members to promote trust, challenge the status quo, and deliver service excellence
Actively contributes to the development of comprehensive sales strategies to win business
With DOC product and technical support, lead the Digital bid/proposal creation activities in the region, including:
Performing extensive technical writing for section development
Creating RFP timelines with assignments and schedules identified
Managing deadlines to ensure sections are obtained on schedule
Coordination and production of final document for submission
Lead the preparation and delivery of presentations to customers and company management
Lead the monitoring of procurement/lead websites for Digital scope
Responds to requests for information and other customer inquiries
Lead the digital activities for trade shows and conferences in the region
Compliance with company Safety program policies and procedures
Compliance with the company’s Quality program policies and procedures
Perform additional duties/assignments as may be required by Management
Qualification
Required
In depth knowledge of self-service & digital aviation market (e.g. CUSS, AODB, FIDS, BRS)
Good understanding of IT solutions technologies including cloud, operation systems, Cyber security, administration and database design
Good understanding software development process
High School Graduate or General Education Degree (GED)
5+ years of business development, sales, or account management experience
Must have demonstratable proficiency in the use of Microsoft Word, Excel and PowerPoint
Excellent analytical ability and strong capability to make sound judgments
Functions well under pressure and easily pivots as deadlines and priorities change
Proficient in use of CRM solutions
Solid understanding of IT project management and ITIL Framework
Exceptional communication skills, including an innate ability to communicate on overall efforts, progress, and results
Preferred
10+ years' experience in the Aviation IT industry, with a focus on baggage or passenger experience
Bachelor's degree in Business, Computer Science, Digital Media, or a related field
Project Management Professional (PMP) certification or equivalent
Company
Daifuku
Since its founding in 1937, Daifuku has been providing customers worldwide with optimal and best solutions to enhance their global competitiveness, as a comprehensive material handling system manufacturer and integrator.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dracius McKee
Human Resources Business Partner – HRSS Human Resources Data and Analytics Specialist
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