Retail Systems Coordinator jobs in United States
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Yesway · 1 month ago

Retail Systems Coordinator

Yesway is an award-winning convenience store operator established in 2015 and headquartered in Fort Worth, Texas. The Retail Systems Coordinator is responsible for ensuring store systems are secure and up to date, creating and deploying standard system images, and managing networking and telecommunications at the store level.

E-CommerceRetailRetail Technology

Responsibilities

Accountable in ensuring store systems are secure and up to date
Overall responsible for creating and deploying standard system images for Back Office, Site Controllers, POS Terminals, and other retail technology equipment
Develop and design methodologies for new software releases, hardware deployments, and implementations of new technologies
Responsible for correcting any discovered defects by collaborating with internal and external partners
Ensures hardware and software updates are fully tested and documented
Responsible for testing new hardware being evaluated for potential deployment to the field
Manages the networking and telecommunications at store level
Create and maintain clear documentation regarding all components of retail systems
Ability to communicate technical concepts to technical and non-technical audiences
Collaborates by resolving issues escalated from the Retail Support Team
Responsible for store technology migrations associated with acquisitions, as applicable
Provide mentoring for Retail Support personnel
Other job duties as assigned

Qualification

Telecommunications technologiesWindows systems managementPDI systems managementStandard operating proceduresProductivity softwareCustomer service skillsAnalytical abilitiesVerbal communicationProblem-solving abilities

Required

Minimum of two years' experience in a technical role
Minimum of two (2) years' experience managing Windows systems, including Windows embedded and Server 2008/2012 or later
Demonstrated experience with telecommunications technologies and carriers including but not limited to DSL\Cable, T1, and Cellular Data
Experience creating and maintaining standard operating procedures and documenting system processes
Experience using productivity software (MS Office and Remote Support Tools)
Ability to work independently to achieve goals and targets
Ability to work in a team environment to achieve team and department goals

Preferred

Bachelor's degree preferred
Retail experience preferred
Experience managing PDI systems highly preferred
High level of personal accountability
Excellent verbal communication and customer service skills
Excellent analytical and problem-solving abilities

Benefits

Medical
Dental
Vision
Company Paid Life Insurance
Health Savings Account
Flexible Savings Account
Company Paid Short- & Long-Term Disability
Employee Assistance Program
401K with Company Match
Paid Vacation
Paid Sick Time
Paid Holidays
Voluntary Supplemental
Life Insurance
Disability
Critical Illness
Hospital Indemnity
Accident Coverage
Pet Care Plan
Legal Insurance

Company

Yesway

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Yesway is a chain of convenience retail company located in West Des Moines.

Funding

Current Stage
Late Stage
Total Funding
$425M
Key Investors
HPS Investment PartnersBrookwood Financial Partners
2023-01-30Private Equity· $190M
2020-10-28Private Equity· $235M

Leadership Team

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Thomas Trkla
Chairman, Chief Executive Officer, and President
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Robert Drake
Vice President of Facilities
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Company data provided by crunchbase