University of Massachusetts Amherst · 3 months ago
Data, Communications & Outreach Coordinator
Amherst, MA
Full-time
Onsite
Entry Level
2+ years expThe University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access and innovation. The Data, Communications and Outreach Coordinator will manage the database for Disability Services, coordinate communications, and oversee outreach efforts to enhance the department's impact on the UMass community.
EducationHigher EducationUniversities
Responsibilities
Responsible for the conversion, integration, debut and management of the Department’s comprehensive management system/database that tracks all aspects of the services provided to the UMass Community
Serves as the data custodian for the department, collaborating with IT (Information Technology) to ensure the safe storage of information and easy accessibility by DS staff
Prepares and updates the new system to coincide with work processes
Maintains existing management system to ensure continuity of services during the transition
Manages the debut of the new system, including but not limited to providing training to faculty, staff and students utilizing the system
Works collaboratively with SATS/AFIT to address any IT-related challenges
Addresses and problem solve any unforeseen challenges with the system
Responsible for the coordination of DS communications
Manages outreach to key stakeholders and DS development efforts
Works in close coordination and collaboration with the SACL (Student Affairs and Campus Life) Director of Communications in the department’s outreach and communication efforts
Creates templates, promotional materials, and sends regular reminder and announcement emails to key stakeholders
Manages the DS website, DS Canvas (LMS) and social media presence to support DS's priorities
Communicates with DS program areas to ensure that staff have current knowledge of policies, procedures, and developments, including messaging amongst discrete audiences for the DS office
Develops communications with the appropriate voice, cadence, and style, factoring in audience, intent, and occasion. Reviews/edits the work of others preparing materials to go out under the DS name, ensuring all communications have the proper tone, are factually correct and adhere to the university’s brand strategy
Participates in discussions with DS leadership involving crisis communications and issue management. Develops key messages to support the appropriate campus partners and ensures accurate and timely distribution of information to the campus community
Works with DS leadership, and key stakeholders to establish, implement, regularly measure and adapt strategies and approaches to inform and engage the disability community
Assists with planning, publicizing, and implementing department events and professional development
Coordinates educational training and provides representation at campus partner events including but not limited to Admissions, New Student & Family Programs, U Safe, Athletics, Residential Life and Alumni events, etc
Maintains a scholarship selection process for Class of 1943, Begin, Gavin and Parking scholarship fund selection and alumni relations
Qualification
Required
Bachelor's degree
Two (2) years of experience in areas such as program coordination, project or data management, or communications
Strong oral and written communication skills and an ability to communicate information clearly and concisely to a broad range of readers
Exhibits computer proficiency and demonstrated competence in rapidly researching and learning new applications
Maintains a working knowledge and ability to apply the legal compliance guidelines of the Americans with Disabilities Act (ADA), ADA amendment Act of 2008, FERPA and all other legal guidelines relevant to the confidentiality of student records
Capacity to manage many complex assignments at the same time and still meet required deadlines
Ability to adapt to changes in the work environment, accept feedback, work independently and collaboratively
Preferred
Experience in higher education. Knowledge of accommodations and universal design
Experience working and navigating content management systems, customer relationship management platforms, software knowledge including electronic calendars, data management, spreadsheets, word processing
Experience working with students with disabilities
Company
University of Massachusetts Amherst
The University of Massachusetts Amherst is a public research university offering undergraduate, master's, and doctoral programs.
1001-5000 employees
H1B Sponsorship
University of Massachusetts Amherst has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (69)
2024 (77)
2023 (56)
2022 (79)
2021 (19)
2020 (31)
Funding
Current Stage
Late StageTotal Funding
$137.34MKey Investors
U.S. Department of DefenseU.S. Environmental Protection AgencyThe Howard Hughes Medical Institute
2024-09-18Grant· $7.9M
2024-07-16Grant· $6.37M
2023-11-16Grant· $2.5M
Leadership Team
Christopher Salthouse
Co-Founder Center for Personalized Health Monitoring
Alejandro Reuss
Instructor
Recent News
2025-12-17
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2025-12-03
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