Apply on Employer Site

ACI Worldwide · 2 weeks ago

Principal Account Executive

United States

Full-time

Remote

Lead/Staff

12+ years exp

ACI Worldwide is a company that manages relationships with established accounts, focusing on developing strategies to close marketing opportunities. The Principal Account Executive will oversee customer relations, develop strategic account plans, and ensure customer satisfaction while maintaining records and providing forecasts.

BillingFinancial ServicesInsurTechMobile PaymentsPaymentsSoftware

Responsibilities

Manages ACI’s overall relationship with current customers, with emphasis on developing and maintaining effective relationships with key executives. Customer satisfaction and loyalty are key requirements and measurements

Develop and implement strategic account plans by collaborating cross-functionally to drive client revenue growth and enhance overall satisfaction

Lead Executive Business Reviews, preferably onsite, by crafting agendas, engaging key internal stakeholders, and ensuring follow-through on post-review action items

Manages all administrative aspects of the assignment including but not limited to account profiles, sales pipeline records, current customer org charts, etc., consistent with ACI’s sales best practices

Keeps current on ACI products/enhancements, competition activities and industry trends

Perform other duties as assigned

Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics

Qualification

Account ManagementSales ExperiencePayments SolutionsSalesforce.comPresentation SkillsCustomer Relationship ManagementVerbal CommunicationWritten Communication

Required

Bachelor's degree or equivalent experience

12 years of successful Account Management experience in industries targeted by ACI (financial institutions, processors, etc.), preferably selling payments solutions

Must have a combined minimum experience of 5 years in either the payments, e-commerce or mobile payments industries

Must have successful sales record

Excellent presentation, verbal and written communication skills

Ability to understand the business and technical solutions

Ability to move the sales process to closure

Ability to articulate and professionally present solutions and to respond creatively to customer needs