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NEOGOV · 2 months ago

Specialist I, Testing Services AM Proctor (Jordan Campus) (Part Time)

Jordan Campus, UT

Full-time, Part-time

Onsite

Entry Level

$15/hr - $16.35/hr

1+ years exp

Salt Lake Community College is Utah’s largest open-access college, and they are seeking a Specialist I, Testing Services AM Proctor. The proctor will be responsible for welcoming and checking in test candidates, verifying IDs, administering exams, and monitoring candidates during the testing process to ensure a secure and efficient environment.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Greet tester and verify ID

Provide instructions to student regarding his/her test

Seat candidate and launch test

Proctor test, including monitoring candidate via video surveillance

Maintain the cleanliness of testing area

Answer phone

Operate office equipment

Work with and protect confidential information

Operate electronic mail and messaging systems

Accurately organize and file test materials in both paper and electronic formats

Look up student and other information in RegisterBlast and the College Information System (Banner)

Enforce required policies and procedures firmly and courteously

Provide accurate and consistent information in a clear and articulate manner

Provide excellent customer service to all visitors to the testing center

Assist departmental personnel with other duties as needed

Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College

Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities

Qualification

Proficient in Microsoft OfficeOrganizational skillsCommunication skillsCustomer service experienceDetail-orientedFollow instructionsOffice methodsCollege policiesTeam-orientedManage conflictWork independently

Required

Applicants must be authorized to work in the United States

All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment

New employees must provide a valid Utah residential address within 30 days of their start date

High school diploma or equivalent

Excellent organizational skills

Maintain confidentiality of sensitive information

Must be detail-oriented and committed to accuracy

Must have excellent communication skills, both oral and written (ability to read, speak and write English)

Must be team-oriented and possess the ability to follow written and oral instructions effectively

Able to anticipate needs and manage time wisely

Ability to perform duties with limited supervision

Ability to manage conflict in a calm and effective manner

Must be proficient in Microsoft Office software

Must be familiar with general office methods and techniques including filing systems

Knowledge of College policies, procedures, operations, and information system helpful